At the moment I will only give a rating to the book and I hope it is possible for me to write down my reviews on Amazon and Goodreads. I am very grateful to you because your publications are great, especially in the topics that interest me most. Thanks and blessings.

The ARC was very messed up and difficult to read.

This felt more like a textbook than nonfiction book to help me become a better marketer. I was upset to learn this book was more about customer service than brand management. I felt like I didn't learn much or how to apply it since I'm in lower management.

Thank you.                               
Liked it.                                   
Will purchase copies for family and friends.