How to Implement the Pharmacists' Patient Care Process

In pharmacy, there is enormous variability in the approach to and delivery of patient care by pharmacists. In contrast, other health care fields have uniformly educated their respective professionals on a consistent, systematic process of care.

This publication introduces the Pharmacists’ Patient Care Process, which was adopted in May 2014 by the Joint Commission of Pharmacy Practitioners (JCPP), a group of 11 national pharmacy organizations. The goal is to help pharmacists understand the components of the standard patient care process and apply the process to patients in all pharmacy practice settings.

Six sample case studies set in different patient care settings enable the reader to practice applying the patient care process. Additional activities enable pharmacists to evaluate existing patient care services, develop strategies for continuous quality improvement, and create an implementation plan for their practice.

KEY FEATURES:

· A thorough, yet concise, introduction to the Pharmacists’ Patient Care Process, which JCPP developed and adopted in May 2014

· A detailed explanation of each of the steps in the process (collect, assess, plan, implement, follow up)

· Designed as a workbook for use by pharmacists in all practice settings and by pharmacy school instructors as part of their college’s curriculum

· 6 real-world case studies set in different patient care settings that help the reader practice using the patient care process

· Exercises that help the user implement strategies for applying the patient care process to existing patient care services

· Appendices that include case study answer keys and a reprint of the JCPP Pharmacists’ Patient Care Process

TABLE OF CONTENTS:

Preface

Contributors

Section I. Background

Introduction

The Foundational Tenets of the Pharmacists’ Patient Care Process

Understanding the Pharmacists’ Process of Care

Section II. Steps in the Process

Collect

Assess

Plan

Implement

Follow-up: Monitor and Evaluate

Section III. Applying and Implementing the Process

Activity 1: Apply the Process to Patient Case Studies

Activity 2: Evaluate Existing Services, Develop Strategies, and Implement the Process

Activity 3: Advocate, Educate, and Promote

Activity 4: Use Continuous Quality Improvement

Conclusion

References

Appendices

Appendix A: JCPP Pharmacists’ Patient Care Process

Appendix B: Case Studies Patient Data

Appendix C: Case Studies Answer Keys