Managing Urban America, 7th Edition
Robert E. England, Oklahoma State University
John P. Pelissero, Loyola University, Chicago
David R. Morgan, University of Oklahoma

Cities-and urban managers-are resilient in the face of their many challenges. Managing Urban America, now in its seventh edition, guides students through the politics of urban management-doing less with more while managing conflict, delivering goods and services, responding to federal and state mandates, adapting to changing demographics, and coping with economic and budgetary woes.

Fully revised, this new edition:

highlights the economic difficulties cities currently face, and how they will rebound; expands significantly upon the concept of e-government, and offers numerous examples in both theory and practice; integrates what were once competing models of government (REGO, NPM, NPS, and TPA) into what the authors call the Modern Public Management (MPM) model, which draws on the positive aspects of each to better manage the modern city; includes many new case studies, including some with a global perspective as the authors examine the management of international cities; and thoroughly updates all data and scholarship. Table of Contents

Part I. The Environment of Urban Management
1. Managing American Cities in the Twenty-first Century
2. Cities and the System of Intergovernmental Relations
3. Urban Political Structure

Part II. Managing Conflict and Delivering Goods and Services in the Modern City
4. Urban Policymaking
5. Urban Planning and Development
6. Decision Making and Analysis
7. Urban Service Delivery

Part III. Internal Management Processes
8. The Management Process: Theory and Practice
9. Managing Human Resources
10. Finance and Budget

Part IV. The Urban Future
11. Managing the Urban Future