Redeeming Conflict

12 Habits for Christian Leaders

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Pub Date Mar 11 2016 | Archive Date Jun 01 2016

Description

It seems counterintuitive: conflict can be a blessing. But Catholic theologian and conflict mediator Ann M. Garrido identifies conflict as a fruitful exchange that arises from living and working together in the diverse world God created. Garrido, author of the bestsellingRedeeming Administration, offers twelve practical habits for responding to conflict, pairs each habit with a spiritual companion from history, and offers questions and prayers for growth.

In Redeeming Conflict, Ann Garrido explains that conversion comes through conversation, that there is a difference between “the truth” and “my truth,” and that you should be curious and practice “Pentecost listening”—or empathetic listening—even if you think something is way off base.

Garrido will help Christian leaders discover how to speak directly with colleagues about tensions and about how to know themselves well enough to keep from becoming defensive in the face of negative feedback.

She uses saintly examples to illustrate her points, calling upon stories of St. Francis and a Muslim sultan, Leo the Great, Archbishop Óscar Romero, and Our Lady, Undoer of Knots. Garrido also offers sample exercises and tools to work through conflict within an organization and provides self-assessment questions and a prayer at the end of each chapter to help apply it to your personal and professional life. A small group discussion guide and a parish resource guide, which features homily and bulletin aids are available as a free downloads for the book.

Features & Benefits

Garrido’s previous book, Redeeming Administration, sold more than 10,000 copies and was a 2014 Catholic Press Association Award winner in the professional books category.

Garrido keeps a rigorous workshop, retreat, and teaching schedule.

It seems counterintuitive: conflict can be a blessing. But Catholic theologian and conflict mediator Ann M. Garrido identifies conflict as a fruitful exchange that arises from living and working...


A Note From the Publisher

Ann M. Garrido is associate professor of homiletics at Aquinas Institute of Theology in St. Louis, Missouri. While her first passion is teaching, for the past fourteen years she has found herself increasingly drawn to administrative roles—serving as her school’s director of the doctor of ministry program in preaching, director of the master of arts program in pastoral studies in the Catechesis of the Good Shepherd, director of field education, director of distance learning, and director of the Aquinas Ministry Integration Project. Garrido has served as senior editor of Human Development Magazine and is the author of five books, including Redeeming Administration. Garrido travels nationally and internationally doing conflict education and mediation work with Triad Consulting Group, an offshoot of the Harvard Negotiation Project based in Cambridge, Massachusetts. She lives in Miami, Florida.

Ann M. Garrido is associate professor of homiletics at Aquinas Institute of Theology in St. Louis, Missouri. While her first passion is teaching, for the past fourteen years she has found herself...


Advance Praise

“Ann Garrido’s Redeeming Conflict is a must for anyone engaged in pastoral ministry! It is an easy-to-read guide for understanding and even appreciating conflict as a practical way to move forward in relationships between persons and groups. The stories of saints and greats, known and unknown, are particularly interesting and insightful. Garrido’s style is breezy and light, informed and rigorous. This book has the potential to make a great difference in how we, as persons and church, communicate, dialogue, and resolve problems.”
Sr. Rose Pacatte, F.S.P.
Director of the Pauline Center for Media Studies

“Ann Garrido’s book Redeeming Administration was a hit with the principals in the Archdiocese of Los Angeles and taught us all that the ‘ministry is in the interruption.’ Now, with Redeeming Conflict, she teaches us that conflict is the mechanism whereby God ‘matures creation.’ While conflict is inevitable in both our work and personal lives, Garrido paints a wonderful picture of how we can effectively listen, navigate tensions, and live in communion with fellow travelers on this journey in faith.”
Kevin Baxter
Senior Director and Superintendent of Schools
Archdiocese of Los Angeles

“An extremely readable and entirely useful guide to the inevitable conflict we all face every day. We can’t wait to share Garrido’s wise counsel with our entire parish team. You should share it with your team too.”
Rev. Michael White and Tom Corcoran
Authors of Rebuilt

“Ann Garrido shares great insight into leading God’s people and facing conflict. She helps us become more self-aware and fosters pastoral sensitivity for those unavoidable times when we encounter discord and tension.”
Most Rev. Gregory M. Aymond
Archbishop of New Orleans

In ministry contexts, where we find training in conflict styles, strategies, skills, and techniques, we are once again indebted to Ann Garrido for leading us through an enlightening theological reflection on our common human experience. Her exploration of discord leaves us with a solid grounding in our faith and inspiring guides from our robust tradition. Thank you, Ann, for helping us see the task of redeeming conflict as a lifelong calling to enter more deeply into the very heart of God.”
David Lichter

Executive Director
National Association of Catholic Chaplains

“Every person in a leadership position—indeed anyone who is employed—should first be required to review this book. Dr. Garrido takes us on a journey of self-reflection through her questions at the end, and throughout each chapter which, if we are honest with ourselves, has the ability to transform the world’s thinking.”
Janice Edwards-Armstrong
Director of Leadership Education
Association of Theological Schools

“Ann Garrido’s Redeeming Conflict is a must for anyone engaged in pastoral ministry! It is an easy-to-read guide for understanding and even appreciating conflict as a practical way to move forward in...


Available Editions

EDITION Other Format
ISBN 9781594716133
PRICE $15.95 (USD)

Average rating from 6 members


Featured Reviews

As a lawyer, I was very successful in winning arguments for my clients. Now working as a full time mother, I get very frustrated not being able to solve even small conflicts among my children. So I could really relate to this book. Even if it´s apparently written to solve big conflicts, you can use all its principles and tips to redeem every day conflicts. In each chapter, the author provides a real life testimonial of people who can be an example in achieving the specific skill described in that chapter. The most important thing I´ve learned from it is that “redeeming conflict is not about fixing the conflict, but managing it in such a way that we rob it of the power to divide and fragment while heightening its power to educate and illumine.” Great book.

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