You Can Get There From Here

Bob Knowling is respected by many of America's most admired executives, from Jack Welch to Michael Bloomberg. He has led large organizations through periods of dramatic transformation; managment guru Noel Tichy calls him "a change agent's change agent." But even more impressive than Knowling's résumé is the road he took to the top.

He grew up as one of thirteen children in a broken home in Indiana, surrounded by crime, poverty, drug abuse, and racism. Later he lived and worked on his grandparents' farm in Missouri. No one encouraged him to have big ambitions or even bothered to ask, "What do you want to be when you grow up?" But Knowling used his athletic and academic talents to earn a college scholarship and later an MBA. He became an expert at leading change-helping others see a better future, then work hard to make it real.

Knowling's story proves that almost any disadvantage can be overcome with persistence and a passion for excellence. And it teaches us how to embrace change rather than cling to the past.

It is easy to lose sight of our potential in a time of economic turmoil, joblessness, and confusion. Knowling reminds us that none of those conditions is permanent and, more important, that none of them excuses us from making a concerted effort to be the best at whatever we try to do. As he puts it, "You turn around organizations, in most cases, by turning around individuals. . . . The real lesson of transformation is that it happens not in companies and not in offices, but in lives."

Knowling believes that we define ourselves not by our upbringing or the external conditions of our lives. It's our response to those conditions that counts. It's not where you came from; it's what you did with your potential. You'll be amazed to learn where Knowling came from and how he got from a really distant "there" to a very inspiring "here."

Bob Knowling is the chairman of Eagles Landing Partners, a consulting firm, and the former CEO of Telwares, SimDesk Technologies, and Covad Communications. Earlier he had a long career in telecommunications, starting at Indiana Bell and including senior executive positions at Ameritech and US West. He was the first CEO of the NYC Leadership Academy, a nonprofit corporation dedicated to improving the leadership skills of public school principals.