Cover Image: The Empathetic Workplace

The Empathetic Workplace

Pub Date:   |   Archive Date:

Member Reviews

I found this book very useful when it came to my work setting. I feel the steps outlined in. This book were really well thought out and explained. I highly recommend this to anyone who is having issues within their workplace.

Was this review helpful?

This is a book about learning to be empathetic in the workplace, particularly for HR professionals and managers. This five-step method will help managers make survivors feel supported and understood. It is helpful for managers and HR to be mindful and aware of trauma and how it can impact people in the workplace. An interesting and helpful read. Thank you to NetGalley and the Publisher for an ARC.

Was this review helpful?

Manning's book The Empathetic Workplace is the book that all professionals need to read with the trauma from social injustice ever present, COVID grief and stress changing daily and the traditional work issues that haven't disappeared. HR partners and managers alike would benefit from the specific steps that Katherine Manning outlined to respond to any revolution. The five step method is easy to follow and simply described to remember when needed.

Was this review helpful?

An absolute must read for anyone who is navigating today's workforce! I love that the author uses the LASER method and I plan to concentrate on Listening, Acknowledging, Sharing, Empowering, and Returning! Thanks for allowing me to read this! Love it!

Was this review helpful?

As I am starting a new career with significant leadership associated with the role, this was the perfect read. So many great takeaways for anyone looking to be a better coworker, leader, and friend in the workplace. Thank you to NetGalley and HarperCollins Leadership for a copy of this audiobook for an honest review.

Was this review helpful?

This book gave me a very detailed look into any situation dealing with trauma at the workplace, and how to be ready to handle the situation. The LASER framework is very neat and is beautifully expanded with details. I think this book will be a great resource to have in any HR team and should also be of good reference to any manager or team leader who may have to face a colleague who comes in to report a concern.

Was this review helpful?

The LASER method seems super easy to implement! I am at the beginning of my managerial career and don’t want to repeat the mistakes of those that have supervised me. I feel like with the tools offered here, I can be a great leader.

Was this review helpful?

Happy #PubDay to THE EMPATHETIC WORKPLACE by Katharine Manning, and thank you to @booksforwardpr, @hcleadership, and @empatheticworkplace for a copy to review! For fans of leadership or relationship books, like CRUCIAL CONVERSATIONS, LEADERS EAT LAST, or 7 HABITS OF HIGHLY EFFECTIVE PEOPLE, this new book focuses on how to empathetically respond when people share their trauma with you.

As the title suggests, it is focused on the workplace, but this book would honestly be good for so many situations - including when friends or family share information with you. As a student affairs professional, I am often someone college students trust their stories with; I have sat with a woman as she disclosed her sexual assault to me, have served on-call during a student death by suicide and the community response to it, and have listened to students share their family struggles after they came out as gay. And I definitely would have felt more confident responding in those situations had I had this book earlier in my career.

Manning gives you a five-step method for actively staying present in that moment, supporting whomever is sharing, and not letting our natural instinct to avoid the trauma or make it about ourselves kick in. It’s a shorter read, especially for a leadership book, and was written in a readable and accessible way (I found that many leadership books aren’t).

I know leadership books are a special type of nonfiction, so have you read any or have any you recommend?

Was this review helpful?

The Empathetic Workplace provides helpful suggestions on how to be a better coworker or supervisor with helpful suggestions on how to put yourself in the coworkers shoes. It provides scenarios that you may occur and helps you think about it in a different light. I wanted to read this book since I have been needing more advice on how to be a better leader and coworker with the individuals I work with, and its hard to get advice from your supervisors. I found the tools in this book to be incredibly helpful and I highlighted a lot of the advice on my kindle as I read it. Highly recommend.

Was this review helpful?

I appreciate what this book is trying to do and I acknowledge that other people can still get something out of it. However, I wished it was more direct in showing the points the author wanted us to get. I keep getting sidetracked to other details and information that I did not sign up for when I requested this and I don't like that. Also, the writing style isn't engaging enough to make me enjoy the reading experience with this book.

Was this review helpful?

The Empathetic Workplace: 5 Steps to a Compassionate, Calm, and Confident Response to Trauma On the Job by Katharine Manning
Publisher: HarperCollins Leadership
Genre: Self-Help
Release Date: February 16, 2021

The Empathetic Workplace: 5 Steps to a Compassionate, Calm, and Confident Response to Trauma On the Job by Katharine Manning is a fascinating read. One of my roles at my previous job was to work with people deal with "critical incidents" (traumatic death of a coworker, threat of violence in the workplace, etc.) so I was drawn to this book!

While called something else, the process described is very similar to the CISM approach. It was refreshing to see that the methods I used can be applied in other situations.

I would definitely recommend this book to anyone who supervises or supports a team. This will make a great reference book and will come in handy. The tools shared in this book will help grow trust among your team and make you a better leader.

I'm so grateful to Katharine Manning, HarperCollins Leadership, and NetGalley for providing me with a free copy of this ARC ebook in exchange for my honest review.

Was this review helpful?

I think everyone should be informed about how trauma impacts the brain. We all interact daily with people from all walks of life and we can never really be quite certain about the lives of those we encounter and how others have lived, god or bad. In the workplace and beyond, learning how to deal with others with empathy is a gift to ourselves and others. Such a valuable resource!

Was this review helpful?

Thank you to Net Galley and HarperCollins Leadership for an e-book of The Empathetic Workplace. This book caught my attention as a social worker because you'll find a lot of workplaces and business are not trauma informed even though they "claim" to be or took one training. When I reviewed this book I was blown away by the detail of creating of the foundation of why trauma informed workplaces are important by describing what trauma is and the impact of trauma on the brain. Brain science can be complicated and Katharine Manning does a great job explaining it in understandable terms. I also love her 5 step layout on how to create an Empathetic workplace, breaking down each step in a comprehendible and easy way for anyone to accomplish. If you aren't in the field of mental health, it can be harder to understand the concepts of trauma informed care, but Katharine Manning does a great job outlining action steps and important background information to allow any person to pursue this approach at their job, at their workplace, and in their business.

Was this review helpful?

This book gives a straightforward framework for talking through difficult situations in the workplace, though much is familiar advise. Some charts, breakdowns of phrases to say, and other insights would add additional value to the content.

Was this review helpful?