Jack Petrov, lead singer of a successful rock band, is spending the Thanksgiving weekend with his wife and children in the Poconos. He has been out of the limelight for two years after a terrible car accident that resulted in the deaths of two of his children. Traveling with the family is the children's nanny, Penny Shepherd. Penny and Jack have been best friends since their days at Princeton. After a verbal fight with his wife, Jack orders Penny to drive him after he gets buzzed in the lodge's bar. Before they can return, they are abducted by kidnappers hired by someone called the Employer. Although treated okay at the beginning, their treatment worsens as the Employer demands information from Penny. After the truth is revealed, the Employer leaves after a final goodbye and Penny and Jack are left to try and survive, still as captives.