“... the store is a place to vent, openly and freely. It is a place to bond. It is a place of revelation. It is an instrument of catharsis. It is the ultimate confessional.” -Kirkus Reviews 

“Fabulous read, perfect fit! I’m delighted and thrilled Pen the Tale partnered to executive produce our dating and relationship show as seen on 4K Universe Channel!” - Bishop (Show Creator)

Ten years as a clerk in an adult retail establishment has given author C. DeAndré Smith tales about a still-taboo topic that involves people from a wide cross-section of society.

No one is exempt from Smith’s razor-sharp observations, whether they’re white-collar professionals or blue-collar custodians. Some enter the store knowing precisely what they want, others just to see what the fuss is all about, but all of them end up chatting with the guy behind the counter.
The Customers Always Write… The Untold Stories provides a fascinating look into the happenings in a store that deals with exotic and adult products and the people encountered along the way.

Smith’s witty and astute commentary on America’s relationship with sex is engaging and insightful, and it will make you reconsider your thoughts on adult emporiums.

C. DeAndré Smith, who has an English degree from Loyola Marymount University, spent five years as a reporter for such publications as the Los Angeles Times as well as satellite newspapers of the Orange County Register. Since 2006, Smith has worked for C.W. Whitewater in a chain of retail stores in California, where he lives with his mother and sister.