Balancing Acts

A Human Systems Approach to Organizational Change

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Pub Date 16 Nov 2021 | Archive Date 22 Nov 2021

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Description

Balancing Acts is about organizational change. It offers consultants and managers a simple, powerful way to think about change, and describes a four-phase iterative process for implementing change. The book is full of examples of change initiatives in different types of organizations, and confronts head-on the problems and pitfalls that often arise. Conklin explains why organizational change can be so difficult, and shows that by balancing a set of competing psychological and systemic challenges interveners will increase their chance of success.

Conklin shows that human groups function as complex systems, and that a change initiative is not a linear progression toward a predefined conclusion. Instead, change is an iterative process that involves a search for feasible and useful solutions. The book’s central argument is that while leading or supporting this search, consultants and leaders must balance four critical concerns. They must balance confrontation with compassion, participation with observation, assertion with inquiry, and planfulness with emergence.

James Conklin is an associate professor in the Department of Applied Human Sciences at Concordia University and an investigator at the Bruyère Research Institute.

Balancing Acts is about organizational change. It offers consultants and managers a simple, powerful way to think about change, and describes a four-phase iterative process for implementing change...


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EDITION Hardcover
ISBN 9781487540272
PRICE CA$36.95 (CAD)

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