WINNER: CILIP's Knowledge and Information Management Award 2019 - Information Resources Print Category

The way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. The Knowledge Manager's Handbook takes you step by step through the processes needed to define and embed an...

Create your dream job by turning your passion into a profitable business.

The business world has completely changed. The old routes to building a successful organization have been entirely revolutionized. In a world which is being transformed with a speed that was unthinkable barely a generation ago, the doors have been thrown wide open to serial...

Faced with the compliance requirements of increasingly punitive information and privacy-related regulation, as well as the proliferation of complex threats to information security, there is an urgent need for organizations to adopt IT governance best practice. IT Governance is a key international resource for managers in organizations of all sizes and...

Blockchain provides a secure ledger of transactions, programmable smart contracts, and real-time trustworthy visibility and insight into the supply chain process. For all the promises it offers to supply chain professionals, however, there's very little guidance available on how organizations should begin evaluating and using it. Integrating Blockchain into...

The business analyst role can cover a wide range of responsibilities, including the elicitation and documenting of business requirements, upfront strategic work, design and implementation phases. Typical difficulties faced by analysts include stakeholders who disagree or don't know their requirements, handling estimates and project deadlines that conflict...

Social networks are the new norm and traditional marketing is failing in today's digital, always-on culture. Businesses across the world are having to face up to how they remain relevant in the choppy waters of the digital ocean. In an era where a YouTube star gets more daily impressions than Nike, Coca-Cola and Walmart combined, traditional marketing as we...

What are the keys to creating real results and lasting success? Results happen where culture meets Execution. With a combined 57 years working with corporate leadership teams, Chris Elias and Mark Freier know how to create real results. The Execution Culture Is designed to make your company smarter, faster, and stronger. How do you achieve that? It can only...

John Wimber, founder of the Vineyard movement had a unique ability to capture truth in pithy little phrases. “The meat’s in the street,” “Doin’ the Stuff,” and “Come as you are” are just of few of those phrases that distinguished the Vineyard movement. Glenn Schroder was at the Anaheim Vineyard throughout John’s 20-year tenure as pastor. Glenn traveled with...

Foreword by Seattle Seahawks quarterback Russell Wilson
From a top mental conditioning coach—”the world’s best brain trainer” (Sports Illustrated)—who has transformed the lives and careers of elite athletes, business leaders, and military personnel, battle-tested strategies that will give you tools to manage and overcome negativity and achieve any goal.
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Forget everything you’ve been told about maximizing Lifetime Customer Value. 

To take your business to the next level, you need a brand strategy that’s focused on attracting new customers, not exploiting existing ones.

 In this transparent digital age, smart businesses leaders know that profitable growth comes from helping customers, not exploiting them. ...

Are you a Customer Success Executive or making your way up the Customer Success ladder? 
Do you want to transform churn into maximum recurring revenue and growth? 
Are you looking for a clear route to an established framework? 
Are you determined to be proactive, rather than constantly firefighting, with your customers? 
Is your company invested in or...

An accessible, story-driven look at the future of the global economy, written by a leading expert

To predict our future, we must look to the extremes. So argues the economist Richard Davies, who takes readers to the margins of the modern economy and beyond in his globe-trotting book. From a prison in rural Louisiana where inmates purchase drugs with prepaid...

No longer just for CEOs, celebrities, and the socially savvy, building a personal brand is now everyone's business. In today’s era of brand you, customers search your virtual identity before they meet you, unqualified competitors work to outrank you online, and the global marketplace compels you to select a specific field of expertise.

Drawing on two...

Does travelling the world while earning a living sound like something you could get used to?

We’ve all been there. The classic bore of the 9-5 workday, day after day, week after week, and month after month. It’s like no matter what we do we just can’t seem to escape.

If you don’t love your job it gets even worse. Working for someone else’s dream just so that...

You’ve got yourself a startup! But now where’s the funding going to come from?

In this day and age, creating a startup seems to be an easy process. After some meetings with an equally passionate cofounder, you discover you have a creative idea, the outline of a business plan, and a willingness to spend nights and weekends doing really hard work. But most...

“…There are few that have made significant strides on making ‘knowing yourself’ operational and real as Lee and Hugh have in this marvelous book. Reading this book is a compelling adventure. If you follow the path, you will change for the better!” — Richard Boyatzis, Co-author of the international best seller, Primal Leadership and the new Helping People...

Do you feel the frustration?

Perhaps the most promising technological innovation in over a generation, blockchain has become a mud puddle where scoundrels, cheats and market manipulators wallow without shame.

The cryptocurrency industry sports a collection of scammers that would feel more at home in the White House than in any self-respecting used car lot...

The Byzantine Pineapple presents a whole new governmental tax and spend system that treats all Citizens equally and provides 100% Quality Coverage for:

a) Monthly Income for all citizens
b) Health Care (not health insurance) for all citizens
c) Housing coverage for Citizens in need

While also balancing the governmental budget.

This presentation is so simple...

Creating Authentic Customer Connections in a High-Tech World

In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from...

A from-the-trenches view of New York Daily News and New York Post runners and photographers who would stop at nothing to break the story and squash their tabloid arch rivals.

When author Mike Jaccarino was offered a job at the Daily News in 2006, he was asked a single question: “Kid, what are you going to do to help us beat the Post?” That was the year...

Are you happy? Like your job? Most people report low engagement and enthusiasm in their careers. And point their finger at a negative work culture, a mean boss… coworker… or customer. Mean people suck.

Some leaders believe that they need to be mean in order to be effective. Their lack of compassion creates negative relationships that lowers performance and...

The Time to Impact the Future Is Now

​Impact Imperative author Pamela Ryan explores the likely realities facing our planet and humanity for the next few decades. We are, as she tells us, at a pivotal moment in history. Individuals, organizations, and investors are doing immense good, but extraordinary challenges are enveloping the planet, threatening life...

Millions of Americans have disabilities. Social Security SSDI and SSI benefits can help cover the loss of income that occurs due to disability. Whether you or a family member became disabled following an accident or medical emergency, or were born with a severe medical condition, this quick guide can explain eligibility, application steps, return-to-work...

Worried about Social Security retirement benefits for yourself or a family member? "Social Security In 30 Minutes, Volume 1: Retirement Benefits" can help you understand the basics of Social Security retirement insurance, including eligibility, application steps, benefits for family members and survivors, and how to maximize your own Social Security...

Innovation on Tap is the story of innovation in America told through the eyes of 25 entrepreneurs, from Eli Whitney and his cotton gin to Lin-Manuel Miranda and his Broadway smash, Hamilton.  

The stories illustrate the seep and impact of innovation. From razor blades, insurance, and baseball to smart cities, online running communities, and cybersecurity...

Are you a leader who has been called abrasive, aggressive, or even a bully? This book is written for—rather than about—you.

You have probably noticed that many, if not most authors and speakers who deal with this subject refer to leaders like you with demeaning names, because they think you need to be more respectful. Jordan Goldrich challenges this irony—or...

Do you feel daily pressure to keep pushing yourself even when you’re stressed and exhausted?

It’s time to leave Superwoman in the movies, where she belongs, and say hello to being a Super Woman—the best, most productive and balanced version of the hero you already are.

For years—maybe your entire life—you’ve been told that success means having it all and...

Start-Ups, Pivots and Pop-Ups is a must read for anyone with a business idea and the desire to be successful. It gives the reader the skills and knowledge to survive in today's innovation and entrepreneurial-focused world. This book is about starting a business. It's about putting your toe in the entrepreneurial water - perhaps through doing a short term...

"If you care about science-or a scientist- this will be the most important book you'll ever read," says Randy Olson of his Don't Be Such a Scientist. He's only half joking.

In the United States we have a clear communication gap between the world of science and the general public. For starters, the vast majority of scientists say evolution is a...

Energy Development and Wildlife Conservation in Western North America offers a road map for securing our energy future while safeguarding our wildlife heritage. Contributors show how science can help craft solutions to conflicts between wildlife and energy development by delineating core areas, identifying landscapes that support viable populations, and...

There's a simple, straightforward way to cut carbon emissions-and we're rejecting it because of irrational political fears. That's the central argument of The Case for a Carbon Tax, a clear-eyed, sophisticated analysis of climate change policy. Shi-Ling Hsu weighs the merits of the four major approaches to curbing CO2: cap-and-trade; command and control...

There is an emerging consensus that all is not well with today’s market-centric economic model. Although it has delivered wealth over the last half century and pulled millions out of poverty, it is recession-prone, leaves too many unemployed, creates ecological scarcities and environmental risks, and widens the gap between the rich and the poor. Around $1...

In our increasingly polarized society, there are constant calls for compromise, for coming together. For many, these are empty talking points—for Lucy Moore, they are a life's work. As an environmental mediator, she has spent the past quarter century resolving conflicts that appeared utterly intractable. Here, she shares the most compelling stories of her...

World Bank President Jim Yong Kim has vowed that his institution will fight poverty and climate change, a claim that World Bank presidents have made for two decades. But if worldwide protests and reams of damning internal reports are any indication, it is doing just the opposite. By funding development projects and programs that warm the planet and destroy...

What is nature worth? The answer to this question—which traditionally has been framed in environmental terms—is revolutionizing the way we do business.

In Nature's Fortune, Mark Tercek, CEO of The Nature Conservancy and former investment banker, and science writer Jonathan Adams argue that nature is not only the foundation of human well-being, but also the...

Google, Apple, Amazon, Uber: companies like these have come to embody innovation, efficiency, and success. How often is the environmental movement characterized in the same terms? Sadly, conservation is frequently seen as a losing battle, waged by well-meaning, but ultimately ineffective idealists. Joe Whitworth argues it doesn’t have to be this way. In...

As managers grapple with the challenges of the effects of climate change in a hyper-connected, global economy, they are paying increasing attention to their organization's resilience—its capacity to survive, adapt, and flourish in the face of turbulent change. Sudden natural disruptions and increasingly vulnerable supply chains are increasingly the new...