Make Talent Your Business

Despite considerable investment in resources and tools, many companies struggle to meet the demand for the talent they require. Make Talent Your Business" gets to the heart of the matter: Managers themselves are in the best position to help people learn from experience (the uncontested major source of development) and shows managers how to do it by using the five practices that work for managers who are exceptional at building talent.

This set of practices goes well beyond the usual managerial coaching and performance management. It moves the focus from performance today to development of skills that truly "raise the game" of employees-skills such as in-the-moment judgment, customer relationship building and collaborative decision-making. Managers who grow talent enhance their own reputations and get better results, retain people, attract talent and make their organizations more agile and capable to deal with future challenges.

"Wendy and Jeannie have written an evidence-based guide that reveals how to be exceptional at improving human performance every day. Their stories are compelling, their data is persuasive, and their advice is practical.

-Jim Kouzes, coauthor of the bestselling The Leadership Challenge and Dean's Professor of Leadership, Leavey School of Business, Santa Clara University