Don't Just Manage--Lead!

“Whether it’s a new understanding of leadership or a resounding affirmation of what you may suspect, there are profound lessons for all types of leaders in this book as Coombs shares his own leadership journey.”
— Chuck Sykes, President & Chief Executive Officer, Sykes Enterprises, Incorporated

“There are many books on leadership, but only a few from the masters. Art’s ability to unlock human potential is rare and extremely valuable. He makes leaders, and now we have his recipe.”
— Paul H. Jenkins, PhD, Psychologist and Author of Pathological Positivity

 
“I personally experienced the application of every principle espoused by Art in this book as he led a start-up that would create 1,000 jobs in just two years. He was my amazing leader, coach, mentor, and kick-in-the-butt teacher. I watched him lead, experienced the strength and power of his apology, and was inspired by his personal commitment to excellence and to pushing himself to constantly realize higher standards. This book invites the reader to never settle for managing alone— but to lead.”
— Kirk A. Weisler, Chief Morale Officer, Team Dynamics, Author, Speaker, Culture Guy Institute

“Art Coombs has a rare combination of sincerity, humility, passion, and humor—and a gift for storytelling that allows people to connect with his message in a meaningful and personal way. He has spoken on this subject for me for many years and invariably gets more accolades than any other speaker. Someone who’d heard Art speak on this topic more than a year ago recently described what an impact he’d had, noting she wished she could have a monthly “injection” of Art to keep the inspiration fresh. Now, with this book, she—and many others—finally can!”
— Joy Sobhani, Professional Development Director ICMI, International Customer Management Institute

“A year ago, I was at a conference and the keynote speaker kept referring to an inspiring leader named Art Coombs. Fortunately, Art led a workshop at a conference I was at a year later and the room was packed. Art's leadership philosophy resonated with me and everyone in the room. We listened to every word, filled pages of notebooks, and had every question answered thoughtfully. Art is an engaging speaker and nearly half the people in the workshop waited to speak with him afterwards. Listen to Art and you will understand the importance of a leader to build trust and confidence. Leaders inspire, motivate, and ignite. And Art ignited the room. He truly speaks from the heart and his message should be heard by every leader, leader-to-be, and those who need to be re-energized. I will seek Art out at any conference that I'll be attending.”
— Tricia Kissinger, Director - Personal Lines Customer Experience at Jewelers Mutual Insurance Company

“I have had the privilege to attend two of Art's workshops. He is an inspiring and engaging speaker who communicates directly from the heart. He teaches through the art of stories that hold impact and inspire long after the conference is complete. I have and will continue to recommend Art as a speaker to anyone.”
— Robin Jurkowski, Director Customer Care, Collegis Education, Customer Service Leadership | Customer Experience | Contact Center Operations

“Art is more than a passionate speaker and enspiring leader. He is someone who motivates you to consider a new perspective and aspire to be a sought-after leader. I had the opportunity to meet Art and hear him speak for 60 minutes about the art of leadership. He doesn't just speak about leadership, he transcends the thoughts and ideas of the audience to encourage and promote a connected environment for leaders and teams. Art has given me tools to lead an amazing team.”
— Shannon Rumohr, MBA, Senior Implementation Manager at North American Bancard

“This is a wonderful compilation of well told stories that illustrate some basic fundamentals of leadership. Every reader will gain new information and perspective in their quest to become a better leader.”
— Jack Zenger, co­author of the best ­ selling The Extraordinary Leader and How to Be Exceptional.