An Inbox Between Us
by David Dean
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Pub Date Jan 27 2026 | Archive Date Jul 14 2026
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Description
Every organization has two versions of itself. There's the documented one — the processes, the org charts, the goals and values that make up the official story. Then there's the way things actually work. The workarounds people build because the real process doesn't fit. The spreadsheets no one asked for but everyone depends on. The conversations where someone finally says what they actually need. That second version has always been there. It's how businesses actually run. And AI is about to walk right into the middle of it.
An Inbox Between Us is not a framework, a productivity system, or a technology roadmap. David Dean draws on nearly 20 years working inside complex organizations — close to the real decisions, workarounds, and human behavior that determine how work actually gets done — to examine what AI makes visible when it enters that environment. AI doesn't understand context, politics, or consequence. It processes what it's given. But because it operates at scale and proximity to daily work, it surfaces patterns that were previously scattered, easy to rationalize, or buried across everyday business activities.
What becomes visible is often uncomfortable. But it's also an opportunity to self-realize — as a person and as an organization.
Inside this book, you'll find:
- Why organizations routinely misunderstand how their own work gets done — and what AI reveals about the gap
- How people creatively adapt around broken processes, and why those adaptations matter more than most leaders realize
- Why AI solutions fail when they're built on the official story instead of the real one
- What it means to build trust with AI the same way you'd build trust with a new team member — gradually, with guardrails you control
- Why the people doing the undocumented work every day are the most important part of this entire equation
This book is for business leaders who want to understand what's really happening before they automate it — and for every working person who's been handed AI and told to figure it out, who deserves a clearer, more human way to understand what it actually means for how they work.
Advance Praise
Editorial Review: Independent Book Review
"A thoughtful and often perceptive study of how people actually make decisions."
"Reframes a familiar problem with unusual clarity."
— Erin Britton, Independent Book Review
"Your book really helps us say, 'What do we need to do to be the most operationally effective that we can?' ... It's such a great place to look at the characteristics and behaviors your organization has."
— Anthony Amunategui, Founder, CDO Group, Inc. and Host of the Future Factory Podcast
"This is creating relevance and it is allowing individuals to be remarkable, not redundant."
— Bart Berkey, Host of the MOST PEOPLE DON’T Podcast
"By reading this, you will realize you have a lot more control than you realize... it will give you some insights on a way of thinking to be prepared for [change]."
— Michael Marchuk, Host of the TRANSFORM NOW Podcast
Marketing Plan
An Inbox Between Us is being promoted through an active author-led campaign focused on business leaders, AI practitioners, consultants, HR leaders, operations leaders, product leaders, and professionals responsible for organizational change, governance, and AI adoption.
Marketing activity includes podcast interviews, live and virtual speaking engagements, LinkedIn thought leadership, direct reviewer outreach, editorial review promotion, website promotion, and continued outreach to business, technology, leadership, and future-of-work communities.
The author has participated in multiple podcast interviews and presentations focused on AI, leadership, organizational behavior, and the future of work. Additional outreach is planned to reviewers, newsletters, professional communities, podcasts, and event organizers whose audiences are interested in responsible AI adoption and organizational transformation.
Social promotion will include quote graphics, review highlights, short excerpts, podcast clips, event-related posts, and links to the book’s website and retail pages.
The campaign is designed to build sustained visibility, generate reader reviews, and reach professionals who want a grounded, human-centered view of how AI changes judgment, leadership, accountability, and organizational self-awareness.
Available Editions
| EDITION | Ebook |
| ISBN | 9798994469019 |
| PRICE | $9.99 (USD) |
| PAGES | 399 |
Links
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