The book is written in a conversational style so you will feel that the author Patty McCord is just speaking with you. Somehow I get to feel that she is a straight forward person and can be brutally honest if needed.

There is a lot of lessons you can pick up here. Some may be run counter to the prevailing culture in many organizations while there are those that are starting to be mainstream. Nevertheless, you will learn a great deal here even though the books is just short.

This is not your typical business leadership book full of tired catchphrases and empty advice. Rather, this is an all-access information dump into how Netflix operates from top to bottom. Insight is given into the why as well as the how decisions are made, and examples of how this thinking has evolved the culture of Netflix. It is refreshing to see a highly successful executive with this level of humility, honesty, and reverence for their employees.

This is an accessible leadership book, with plenty of information executives in all sectors can, and should learn from for the organization's benefit.