Cover Image: Treating People Well

Treating People Well

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Member Reviews

This is a wonderful book that will help you overcome being socially awkward. It will help you know how to act and exude confidence. I really enjoyed this book.

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Fascinating book with much useful advice. I highly recommend it to anyone in politics, as well as a general audience.

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Essential advice to successfully navigating a world in which face to face contact is becoming increasingly rare.

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This is an interesting "how-to" guide to manners, a collaboration between two former White House Social Secretaries. I found it to be a balanced mix of suggestions and anecdotes.
While the focus is primarily professional, many of the pointers translate well to personal life, too.

Many of the chapter titles would seem to be just good common courtesy and common sense, but sadly those things are often lacking in today's world, even in a professional setting. Topics covered include the importance of confidence, consistency, calmness, listening, conflict resolution, taking responsibility for mistakes, and an eye for detail.

After reading this book, one gets the sense that very few jobs are as high-pressure as that of White House social secretary. Not only are there the high-stakes events to plan, there are the endless variety of personalities to welcome. The authors do a good job of showing why it is so important to always handle people with respect and civility, and how it very often smooths the way to decent future relationships.
These are some vital workplace principles (and indeed, life skills). In this book, they are broken down into many manageable components and helpful examples.

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