Interesting self-help book on building confidence and making brave choices during crisis. This is a great how-to on quieting your inner "no" and reminding yourself that "This too shall pass".

From her experience with the KFC distribution debacle, the author offers good advice for surviving/solving crises. Good advice, and I LOVE the cover!

Sarah Nelson Smith does a great job in this motivational memoir. In a very witty manner, she provides the reader with strategies to guide themselves through crises and come out the other end. She says "All unstable states must end," and that is what she teaches us to work our way through in this enjoyable read.

You Didn't Mention the Piranhas is a self-help book that gives some good and interesting advice. The book is well written and easy to follow.

The book shares the lessons that Sarah Nelson Smith, an award-winning lawyer, learned during the KFC distribution crisis of 2018 where a distribution failure forced the food chain to temporarily close hundreds of its stores and had catastrophic financial impact and terrible reputational damage for KFC. Furthermore, it deals with how to prepare for, work through and emerge stronger from any personal or professional crisis.


These are some of the main points for any crisis management that I learned from the book:

Plan in advance any action plans and protocols.
Create a crisis hub, a centre for the crisis response.
All egos should be left at the door. The same applies to “games” and politics.
Break the crisis down in manageable steps. Tackle each one, bit by bit.
Keep communicating.
Adapt as your perception of the crisis evolves.
Have a plan B (and C, and D…)
Have ready “What to do in a crisis” checklist beforehand.
Focus on what people can do rather than on what they usually do.
Beware of the “little issues” otherwise you will divert from crisis navigation strategy to fire fighting.
Develop trust, respect and friendship with other people beforehand.
Don't blame anyone, don’t make promises that you can’t keep and be authentic.
Remember: This, too, shall pass. You will survive this.
Keep your sense of humour. This, of course, does not mean that you make light of the situation.
Don’t assume that a message has been understood. Double-check.
It is important to seek advice from people that you tend to disagree with because they usually see the situation through a very different lens from yours.
Don’t be the one who forgets to mention the piranhas…

She also offers some advice on how to take care of ourselves if we want to be in the best physical and mental state to face a future crisis:
Exercise / spend time doing pleasurable activities / sleep / have interesting experiences that help us learn and grow (we shouldn’t confuse relaxing with stagnating) / spend time with people we love and have fun / Do good by donating our time or experience for a good cause

One other chapter that I found really fascinating was the one where she gives us specific questions - prompts to access our current situation:
Are you completely satisfied with your present?
If you are not satisfied now, what is it that you’re looking for?
If you could change anything about your situation, what would it be? (What do you wish were possible?)
What is preventing you from making this change now?

There are so many positive quotes and points in this book, from “Try everything,” to “Any problem can have numerous solutions.” Sarah Nelson Smith manages to bring every aspect of problems, from minor to massive, into an easy breakdown that becomes realistically feasible to solve.

As someone who can get hung up on the small details of problems, I found great strength in this book. I especially enjoyed how she reiterated her points at the end of each chapter in a simple and easy-to-follow bulleted list. While I may not know much of the KFC chicken crisis of 2018, I do know what it can be like to face an immense crisis and thinking it may never end. I encourage everyone to read at least one of the chapters in this book whenever you’re feeling down or overwhelmed by anything in life.

In the words of Ms. Smith:
You’ve got this.

This is a self hep book geared towards self confidence and pushing past your internalized boundaries. It does have some solid advice for trying to find creative solutions to solve critical issues and problem solve. It has mostly personal stories about the authors personal perspective and successes. Not revolutionary but an interesting read none the less. I received this book from NetGalley for an honest review.

I would rate this book at 3 1/2 stars. This is a self-help book to give you things to work on concerning your job or career. The first part of the book talks about whose opinions you that you should pay attention and make you stand up and take notice. Everyone has one but there are some that you should not stress about. The author also encourages to get in the habit of stepping outside your comfort zone get past your fear which can lead to you making advancement. Part of the book talks about dealing with a work crisis and how if you have assembled a team to get the issues solved. She uses the example as she being an attorney for KFC England and having to deal with period were the could not supply their restaurant to the point that they had to close until it was solved. Every self help book should something that you can use to help better yourself and this gives a few with goals at the end of each chapter or section. I received this book from Netgalley for an honest review.