This is a great collection of essays about communication. This will be helpful for anyone regardless of profession, work serrings, industry, or role in organizations wherher governmental, corporate, or non-profit.

Short business tips book focused on quality communication. While there were articles shaded to parents, it had generally good communication tips. It also avoided one issue I often have with business books where the main points can be summarized in just a few pages surrounded by page after page of filler. In this case, the book was lots of short articles from a larger number of contributors, therefore giving lots of good advice from many different perspectives. Worth a read.

This book is trying to teach us how to find the right words to have a productive conversation with everybody. I like the passage with the alternatives to the word 'No'.