Cover Image: How to Deal with Angry People

How to Deal with Angry People

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A well-researched and interesting read, with practical advice. I also liked the examples that were given so this could really be envisaged in real life.

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This book gathers together strategies for coping with the angry people in your life.

The author is a psychology professor who has studied anger in his work. He has also started interacting with people on social media, which obviously introduced him to new levels of anger.
With examples and a self-deprecating humour he sets out what anger is, how we feel it ourselves, and how we instinctively react to it.
With a greater understanding of anger and its roots, we can use the various strategies he describes to cope with it in others and ourselves. He has written another book specifically for angry people, but the information in this book is handy for people who perhaps feel anger on a less regular basis.
The strategies laid out work for one-off situations and more long term relationships, although he stresses throughout the book that relationships with physical and emotional abuse should be left and not coped with.
I thought I would just dip into this book but is is an easy read and I think I will find aspects of this book useful in an increasingly angry world.

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Thoroughly enjoyed this. It was great to see the different sides to anger and understanding behind the different reasons as to why. I found it incredibly informative and useful.

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"How to Deal With Angry People" by Dr. Ryan Martin is a non-fiction book that jumped out at me when it appeared in a recent Netgalley e-mail.

One of the aspects of Ryan's job is to provide corporate training to help people manage angry situations efficiently, and he starts by asking the question: "How is it possible that we got to a place where people are yelling at librarians?"

How indeed.

He makes it quite clear (several times) that this book is NOT for anyone experiencing domestic abuse or intimate partner violence. It's aimed at people who work with the public and struggle to deal with one-off anger incidents at work, but also for anyone who has someone short-tempered in their life, be it partner, teen, parent, friend, or co-worker who regularly exhibits anger. He also speaks about how to deal with anger online.

He's a psychology professor who has studied anger and emotions for over twenty years, so he does know his stuff. Apparently he also has a large following on TikTok, but I haven't encountered him (now that I've written this, I fully expect him to be the first thing that pops up the next time I open the app👩‍🏭).

He speaks about how anger and aggression are different (angry people aren't always aggressive), about the contagiousness of anger and social reinforcement, and biology v upbringing (among other topics).

He also lists ten ways to deal with an angry person, including working out what you really want from this person - do you want to score points, or do you want to come away feeling positive? Is the anger sometimes justified? Is there a safe way to disengage?

I found my own attitude to anger change a lot during Repeal - I learned fairly fast that I needed to change the way I responded to anger if I was going to have any chance of a discussion with some people. Looking at your own worldview and building some habits can really help, especially if it's not possible to cut the angry person out.

It was a fast, insightful read and I'm glad I requested it! Thank you to @watkinswisdom for the ARC via @netgalley.

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Very informative book, I especially loved the footnotes as some really made me laugh. Great strategies provided!

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Thankyou NetGalley and Watkins Publishing for a free e-arc in exchange of an honest result.

I'm relatively new to non-fiction however i find myself constantly surrounded by angry people in my personal and work life daily, so thought it wouldn't hurt to try the book out. I felt the language used is pretty accessible and easy to grasp. I also liked that periodically through the book it gives you opportunity for you to reflect upon your own experiences and apply the theory that had been spoken about.

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What a useful and insightful book.. I picked it up because it intrigued me but I found it so interesting.
I could relate to traits of anger in myself, friend's and family. The tip's are insightful, practical and actionable .

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This book was a fascinating read. The author skilfully wove together theory, research, anecdotes and practical advice (along with dashes of humour) to give readers a deeper understanding of anger and a range of techniques for dealing with it. The stories used as examples throughout the chapters brought everything to life and made the experiences and ideas feel relatable and easy to understand. Anyone who reads this will benefit.

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Thanks to the author and Netgalley for the free review copy

We all know someone who's angry, we sometimes are angry, and it's not a good thing at the best of times, so what to do about it?

This is a book of strategies, of mechanisms through which situations may be defused, and I stress the "May" part of that statement, because as the book acknowledges, all situations are fluid, and there's no guarantee to what may be driving said situation.

Which in turn leads to the main issue of this, there are examples within of how to de-escalate a situation, but as the book points out at the beginning, it's not for those in an abusive relationship, or those in an immediate confrontation, but rather for those who are seeking to plan and work their way through either their own anger issues or those of the people around them.

I've been in a lot of situations with angry people face to face, so the takeaway for me from this is likely to be very different from many peoples experience, because if you can get someone talking about any facet of their behaviour, you're most of the way there because you've managed to get it to dialogue without violence or escalation, and this book feels like it's more for people who are dealing with situations that _can_ be resolved through talking.

There's a lot of sound ideas, and maybe Dr Martins first book covers how to get people to talk in the first place, but for me, that's a step you need to get your foot on before this book will be useful.

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Useful strategies and theories behind behaviours. The case studies were particularly helpful in learning how anger manifests and is recognised in the self and others.

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Helpful manual for dealing with anger - told in a user-friendly way with a good range of tips.

Thank you to NetGalley for the ARC

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Ryan Martin, aka Tiktok's "The Anger Professor" writes a well researched, helpful, emotionally insightful, and informative guide on the topic of anger that will resonate with almost anyone living in our increasingly fraught and confrontational contemporary world, within relationships, in the home, family, online and other interactions in the public arena. The emotional toll and stress generated by having to deal with angry people on an everyday basis makes this potentially a valuable guide that will appeal to a wide range of readers. However, the author makes it clear this book is not for those in abusive relationships where a person is being regularly harmed physically and emotionally.

It is organised into 2 parts, Part 1 looks towards understanding angry people and their experiences, drawing on psychology research and practice, and explores personality types, biology, emotional development, emotional contagion, and different thinking styles. However, there are situations where anger is a justifiable response and there are cultural inequalities to be found in the different expectations of how anger should be expressed based on race and gender. Anger can be both a state and a personality trait, anger tends to generate a emotional response, angry people are not always monsters, although they can be dangerous and toxic. Part 2 offers 10 strategies on coping with and managing angry people, personally, in relationships and families, and professionally, including the need to work out what you really want, staying calm, recognising anger in its numerous forms, looking at the situation from a angry person's perspective, etc..

Martin integrates this easy to read guide throughout with tips, case studies, activities and facts that enhance understanding and provide potential opportunities to implement good practice, and contribute towards creating and integrating strategies aiming for the best possible outcomes for the anger scenarios that the reader might find themselves facing. This is a pertinent guide for everyone with the fragmentary world we live in today, and anger is an interesting topic to explore in its own right too. Highly recommended. Many thanks to the publisher for an ARC.

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"How to Deal with Angry People: 10 Strategies for Facing Anger at Home, at Work and in the Street" by Dr. Ryan Martin is a comprehensive guide for managing and coping with anger in various situations. Drawing on the author's years of research and clinical practice, this book offers practical strategies for dealing with angry individuals in different contexts, such as at home, at work, on the street, or online.

One of the strengths of this book is its focus on understanding the psychological factors that underpin an angry personality, including genetics, gender, and other personality traits. By providing insights into the root causes of anger, Dr. Martin empowers readers to approach angry individuals with empathy and understanding, which can be crucial in defusing tense situations.

The book presents ten key strategies for effectively managing anger in others, such as figuring out what you want from the person, knowing when to disengage, and finding ways to communicate with those who refuse to do so. These strategies are supported with case studies, fact boxes, tips, and activities that help readers apply the concepts in real-life scenarios.

Dr. Martin's writing is clear and accessible, making complex psychological concepts easy to understand and apply. The book is well-organized, with each chapter focusing on a specific strategy and providing practical steps for implementation. The inclusion of case studies and real-life examples adds depth and relevance to the content, making it relatable and applicable to readers' everyday lives.

Overall, "How to Deal with Angry People" is a valuable resource for anyone looking to effectively manage anger in various situations. Dr. Martin's evidence-based approach, combined with practical strategies and real-life examples, make this book a must-read for those seeking to improve their skills in dealing with angry individuals at home, at work, or in other settings.

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I was interested in the premise of this book as someone in a public- facing profession who occasionally has to deal with conflict. It was a well-written, easy read with some helpful information. Many thanks to netgalley and the publisher for the advance copy.

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How to Deal with Angry People is a tutorial and self-help guide for managing conflict by psychology professor Dr. Ryan Martin. Due out 9th May 2023 from Watkins Publishing, it's 224 pages and will be available in paperback, audio, and ebook formats.

This is a very well written, logical, accessible, and most strikingly reasonable monograph on anger: what it is, why it happens, how to recognize it in ourselves and others, and what we can do about it. The author uses considerable effort to emphasize that dealing with angry people should -never- come at the cost of sacrificing personal safety. For people who are in unsafe situations because of the anger of the people around them, he provides some basic resources for finding help to come into a better/safer environment.

The second half of the book provides 10 strategies for different situations and how to use the information provided to communicate and ameliorate inevitable conflicts which arise.

This is an information dense, useful book. There's very little "polyanna" unproductive relentless positivity and I was surprised how sensible and practical the recommendations are. This would be a good choice for public or school library acquisition or home use.

Four stars.

Disclosure: I received an ARC at no cost from the author/publisher for review purposes.

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I really enjoyed reading this. Fast read! Very interesting. And helped me see anger and how to deal with it in a different way.

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Good strategies for dealing with angry people and finding solutions. Well written and easy to read.


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As someone who works in Customer Service, I found this book very helpful for dealing with people experiencing anger, which unfortunately, is more and more common since the start of the pandemic.

Thank you to NetGalley and the publisher for this ARC in exchange for an honest review.

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Ryan Martin obviously spends a lot of time reading about psychological studies and research. His writing is straight-forward and easy to follow and understand. After his thorough explanation about anger and the studies on it, the most helpful part of the book begins. His ten strategies for how to deal with anger and angry people are very practical and helpful. I wish for a less angry world. Perhaps Mr. Martin can help us achieve that.

My thanks to Watkins Publishing for granting me access to a DRC of this book via NetGalley. It is scheduled for publication 5/9/23. All opinions stated in this review are my own and are freely given.

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Informative book with good practical doable tips for dealing with angry people, whether they are close family members, co-workers or any other person you interact with.
Case studies give meaning to the tips given and help contextualise how to put into action.

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