Cover Image: The Ins-N-Outs of In-N-Out Burger

The Ins-N-Outs of In-N-Out Burger

Pub Date:   |   Archive Date:

Member Reviews

The introduction states: That’s what a hamburger’s all about! And I literally sang that tune in my head as I read it! I live in Southern California and In-N-Out IS 💯 more than just a burger joint around here…it’s where my teenage kids go after football games, it’s where I meet up with friends for lunch because I challenge you to find any other place a group of people can agree on! It’s also the only drive through I’ve ever sat in line for over 30 minutes because they are that good! ALWAYS quality food-service with a smile and clean!

After reading this book I understand why my above statement is felt so strongly by not only me but by so many.

Lynsi did an exceptional job explaining the ins and outs of this family run business and the faith behind her and several foundations supported by In-N-Out including her newest endeavor (you’ll have to read the book to find out what it is).

This book is heartfelt and well written. Lynsi’s family story is full of faith and honesty.

Was this review helpful?

I really enjoyed getting the inside scoop of in-n-out. It was well written and easy to get into from the very beginning, I really enjoy reading books about restaurants, food, and wine and highly recommend this book.

Was this review helpful?

I have just completed my read of Lynsi Snyder's "The Ins-N-Outs of In-N-Out Burger" a rather eclectic history of the notable hamburger chain based in Southern California and founded by her grandparents. I call the work eclectic because it is true to its subtitle "The Inside Story of California's first Drive-Thru and how it became a Cultural Icon.''
Starting with her grandparents' vision and their backgrounds, the book takes the reader on a fast paced and highly eclectic ride through the history of the highly successful hamburger chain. Along the way, the author exams the kind of marketing nuts and bolts which are expected in this kind of a book while at the same time exploring the religious faith which has always been prominent in the founding family and has informed and shaped the development of the modern phenomena which is IN-N-OUT BURGER. Additionally, she explores IN-N-OUT BURGER and its prominence in Southern California's car culture. Put all this together with a loving and intimate portrait of her family which pulls no punches in exploring both their strengths and weaknesses and how they played out on the canvas of the culture of late Twentieth Century America and the book becomes a very personal exploration of both the woman and writer at the center of the story and her family and their corporate legacy. If all this sounds a bit overwhelming, relax, it is a very quick read if eclectic in its style and content. This is anything but a formal and stiff corporate history, and in that it is true to its roots.

Was this review helpful?

I seriously devoured this like I would a double double. Love this company, loved learning more about it and now all I need is for them to come to the midwest!

Was this review helpful?

Warning- the hardest part about reading this book is that you will desperately want to eat a “double double” and fries, right now!! So many delicious descriptions of the famous “In-N-Out Burger” menu- their food is all I could think about. (I unfortunately live 2300 miles away from California, where many of the restaurants are.)

The author, and current CEO of the family owned business is Lynsi Snyder. Her grandparents started the business and their first location opened on October 22, 1948. The author gives a good overview of how the company started, grew and succeeded for over 75 years now. The first store was about 100 square feet, with a drive-thru window. The owners focused on serving the best ingredients, in a fast and friendly way. Their “recipe” worked.

Although the business added more and more stores, there were some problems and growing pains. Author Snyder is honest about the personalities of her grandfather, her uncle and then father who followed as CEO’s. She also is very open about the personal challenges she has faced. While there was always a Christian focus, this commitment to their faith and notable charity work really blossomed under Ms. Snyder’s direction.

This book is more of a pleasant PR production, but it is fun to learn about all the “Ins & Outs of “In-N-Out Burger. And i liked the famous palm tree logo throughout the book. If you are fortunate enough to live near one, grab some burgers and fries before you start reading!

Thanks to NetGalley and the publisher for an advance review copy. This is my honest review.

Was this review helpful?

An outstanding book focused mainly on the history of this famous family-owned company. Lyndsi doesn't shortchange us by excluding her own story. Rather she deftly weaves into the overall company history. Those looking for inside information about the menu items will find it here. Those looking for ways to lead companies in a better, more Christian way will also find plenty of help in these pages.

Was this review helpful?

As a fan of In-n-Out Burger who lives way too far from any of its restaurants, I read this book with as much delight as I unwrap their burgers, dip their fries, and enjoy the shakes. Learning so much of the restaurant’s history, the ethos, the practices, and the standards in a family member’s voice was a pleasant experience. Of particular importance is learning what isn’t ever exposed to the customer - the why and how of INO’s differentiators. INO does things quite differently, including its (not-so-hidden) menu. The book delves into some of the secrets, such as the etymology of the “Animal Style” menu, amongst others that will provides dozens of visits worth of experimentation.

I haven’t felt being preached to at any of my visits to the restaurant and this book managed to tread the line well. The family (and author’s) deep faith journey is evident from the very beginning and increases through to the end. However, I read the faith components as guides to the INO leadership rather than evangelism to the audience. Their struggles in life and guidance through faith were important to know and understand. I (as a different faith follower) didn’t feel offended or put-off by it.

What the book does lack is a more emphatic editor’s touch. The story is narrated well but is confusing, repetitive, and wordy in specific areas. Perhaps the author wanted to carry the founders’ and family’s style of personal interaction with the customer into the book. I, personally, think that an editor’s macro view of the chronological history, an attention to balancing informality with formality of text, and a healthy addition of photographs and illustrations would greatly contribute to the reading experience.

A fun memoir and a must-read for any In-n-Out fan.

Was this review helpful?

This was a wonderful book. I wasn't expecting much when I ordered it, but I was pleasantly surprised at how honest and forthright the author was. Eating at In-N-Out will never be the same. This is not your normal business book.

Was this review helpful?