One of the best books, on how to be a “manager”/“supervisor”, I’ve read in a long time. I have a masters degree in management so this is a field I’ve had more than a casual interest in, and have read a lot of material on how to be a good manager, and this is one of the best modern books available. It’s written in a way that gives practical tips and useful information on the expectations of today’s workforce and how to handle them. From the day I started reading it I became a better, more understanding, and sympathetic manager with a greater ability to listen to my staff and know how to respond to them and still have the company its goals accomplished. I was given a free electronic copy and then ended up buying the hard cover so I could re-read it and make notes.

Requested this because unfortunately I work in corporate America and thought this would be innovated and include at least something I could takeaway. But unfortunately, it did not.

Excellent study in management and leadership. All examples were relatable, and I saw either myself or other leaders in each of them. Well written, easy to read, and well organized for future reference. Highly recommended for anyone in a position to influence outcomes in their organization, no matter their rank.