In Talking to 'Crazy', psychiatrist Mark Goulston offers a bold and counterintuitive strategy for dealing with the most difficult people in your life—those who seem completely irrational. Rather than trying to reason with them, Goulston suggests “leaning into the crazy,” using empathy to defuse volatility and reposition yourself as an ally instead of an adversary.

Backed by clinical experience and real-world examples, the book introduces readers to practical tools like the Sanity Cycle, Time Travel technique, and the Belly Roll, all designed to help navigate emotionally charged conversations. Goulston breaks down the psychology behind irrational behavior and offers clear, applicable advice on when to engage, how to redirect conversations, and when to simply walk away.

While the book occasionally borders on repetition, it remains a valuable read for anyone struggling with toxic relationships—be it in the workplace, at home, or among friends. Goulston’s compassionate yet firm approach empowers readers to protect their own mental health while communicating more effectively with the irrational people in their lives.

A must-read for professionals, caregivers, and anyone feeling drained by emotional drama.