Armstrong's Handbook of Performance Management

An Evidence-Based Guide to Delivering High Performance

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Pub Date 26 Dec 2017 | Archive Date 15 Jun 2018

Description

Armstrong's Handbook of Performance Management addresses all areas of performance management, from performance pay and giving feedback to managing underperformers and having difficult conversations, so organizations can optimize staff performance. This fully updated and restructured 6th edition analyzes traditional as well as the latest developments in performance management including the shift from ratings and annual reviews. Veteran HR expert Michael Armstrong examines where these new approaches should be embraced and where traditional methods of performance management may be preferable. Packed with examples, exercises, checklists and new case studies from organizations such as Microsoft, IBM and Expedia, this book remains the most authoritative and engaging textbook on performance management.

Supporting online resources for Armstrong's Handbook of Performance Management include an instructor's manual, a student's manual, lecture slides, a glossary of terms and a literature review.

Armstrong's Handbook of Performance Management addresses all areas of performance management, from performance pay and giving feedback to managing underperformers and having difficult conversations...


Available Editions

EDITION Other Format
ISBN 9780749481209
PRICE $51.99 (USD)
PAGES 416

Average rating from 3 members


Featured Reviews

This is a revised version of a well-received book that looks at the difficult issue of performance management, namely how to manage, encourage and get the best out of employees. Of course, some of the guidance can also be transplanted into other areas of business and even personal life too.

A lot is changing in the world of work and what might have once tracked, recorded and engaged employees is no longer relevant. The author looks at some of these new approaches and examines, with practical advice and case studies, how these may be implemented, whilst giving credence to older approaches that may still retain utility.

It is a comprehensive, well-written read, despite it being clearly aimed at a specialist market. It deserves a wider audience than those who typically have responsibility for HR. It should be at least considered by those with management and supervisory activity too, even if they don’t necessarily dig in as deep. A lot of great knowledge awaits. It could benefit from a bit of an accessibility clean-up, since its reading can be a tad hard-going as it feels more like an academic textbook than something open for general business reading. A minor, but important consideration.

If you are prepared to put the effort in, this is a book that can still be something a beginner would benefit immensely from considering: it is a very giving book that is backed up by an immense number of references for additional and deeper reading. It also can be one of those ‘natural’ reference books that professionals should have to hand.

If you have a direct need for this kind of information it should be something you strongly consider. If you otherwise have a passing or tangential interest, try and borrow it from a library if you feel you can’t justify your own copy (or borrow a copy from the HR department).

Armstrong's Handbook of Performance Management, written by Michael Armstrong and published by Kogan Page. ISBN 9780749481209. YYYY

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As a department head, my job is to make sure all of my staff members are performing to their full potential. From "rank and file" to managers, my responsibility is to ensure performance so that customer satisfaction remains high as a result. While I've read many management books in my time, trying to cultivate a leadership style that works for myself and the environment I work in - this book lays the groundwork for day to day performance management. As this is a topic that I regularly discuss with the managers on my staff I'm certain to recommend that they read this.

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