Trust Signals

Brand Building in a Post-Truth World

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Pub Date Oct 18 2022 | Archive Date Nov 20 2022

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Description

What is a trust signal?

Let’s say you’re interested in a book you aren’t familiar with—this book, for example.

Before you buy it, you wonder, “Can I trust this author?” Can you trust that their book will be worth your money and your time?

The author, in turn, tries to prove their trustworthiness in a number of ways:

    An accomplished and relevant biography
    Glowing praise from well-known people on the cover
    Five-star reviews on Amazon
    Acclaim on social media by people you follow
    Coverage in news media outlets you know and     respect

These are examples of trust signals, the points of evidence that individuals, companies, and brands use to win one another’s trust.

Mastering these signals is the single best way to build, grow, and protect your brand in today’s post-truth world—where trust is the most precious commodity of all.

What is a trust signal?

Let’s say you’re interested in a book you aren’t familiar with—this book, for example.

Before you buy it, you wonder, “Can I trust this author?” Can you trust that their book...


Available Editions

ISBN 9781544527802
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