
Claim the Lead
Transformational Leadership for Insurance Adjusting Managers
by Dr. Karissa Thomas
This title was previously available on NetGalley and is now archived.
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Pub Date Jul 29 2025 | Archive Date Jul 31 2025
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Description
You’re not just in leadership—you are the leader. It’s time to claim it.
In Claim the Lead, Dr. Karissa Thomas offers a bold, clear-eyed roadmap for professionals ready to lead with clarity, emotional integrity, and confidence in high-stakes roles. Whether you're an insurance adjuster, claims professional, or team leader navigating pressure-filled decisions, this book equips you to stop shrinking, start owning your authority, and lead without losing yourself in the process.
Drawing from years of fieldwork, coaching, and crisis response, Dr. Thomas introduces the Claim the Lead™ Framework—a practical, emotionally intelligent guide to help you:
• Recognize burnout patterns and self-doubt before they take over
• Build boundaries that protect your energy while maintaining professionalism
• Lead decisively even when information is incomplete or emotions are high
• Communicate with presence, clarity, and confidence under pressure
• Reconnect with your values and reshape how you see yourself as a leader
Each chapter combines real-world insight with reflective tools and language you can use on the job. Whether you're responding to catastrophe claims, managing clients, or stepping into more visibility in your career, this book helps you build resilience, reframe emotional fatigue, and lead with grounded influence.
You already have what it takes. Now it’s time to lead like it.
Perfect for adjusters, field leaders, underwriters, and professionals across insurance, emergency response, and service-based industries.
Available Editions
ISBN | 9781968277956 |
PRICE | |
Available on NetGalley
Featured Reviews

Empowering, Practical, and Honest—Exactly What I Needed! Reading Claim the Lead felt like having a conversation with someone who gets the real challenges of being in the field, especially when the pressure’s on and emotions run high. Dr. Thomas doesn’t sugarcoat leadership—she dives into the messy stuff like burnout, boundaries, and confidence with relatable stories and hands-on advice. I especially appreciated the part about protecting your energy while still showing up for your team; it was validating and gave me real steps to try. This book made me feel more capable and seen, and I’ve already started applying what I learned in my daily work.

An Essential Manual for Modern Leaders in High-Stakes Roles
Claim the Lead is the kind of leadership book I wish I’d had earlier in my career. Dr. Karissa Thomas delivers a powerful framework that combines emotional intelligence with operational clarity—something sorely needed in fields like insurance, crisis response, and service-based leadership. The book is structured in a way that respects the reader’s time, offering actionable insights, real-world examples, and practical scripts you can implement immediately. As someone who manages teams under intense deadlines, I found her advice on communicating under pressure and reclaiming personal authority particularly valuable. It’s more than a leadership book—it’s a confidence booster and a strategic toolkit rolled into one.
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