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Four Levers Negotiating

The Simple, Counterintuitive Way to Higher Deal Values and Lasting Trust

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Pub Date Jan 27 2026 | Archive Date Nov 30 2025

BenBella Books | Matt Holt Books


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Description

A simple framework applicable in every common business-to-business sales scenario for building trust and leaving negotiating anxiety behind.

Have you ever felt like learning to negotiate requires a different personality than that required to sell?

Great salespeople foster relationships built on trust and a focus on customer outcomes. Yet, when the customer says “yes” and it’s time to negotiate, we change personalities. We hide things, focus on our own optimal outcomes, and in many cases, leverage strategies drawn from FBI hostage negotiation techniques.

There’s a better way. In Four Levers Negotiating, sales leader, award-winning author, and sought-after speaker Todd Caponi shows you how through a simple, immediately actionable framework for all the common sales scenarios you encounter—big deals and small. Learn:
  • Why traditional negotiating approaches are no longer sustainable
  • The four levers to pull in any negotiation to make magic happen
  • How to better position and propose your pricing
  • Strategies for navigating common concession requests that arise in negotiations

In today’s “as-a-service” economy, where the deal itself is merely an early milestone on the path to acquiring customers who not only buy from you, but stay, buy more, and become your advocates, one-off, trust eroding approaches are no longer sustainable.

Four Levers Negotiating is your immediately actionable guide to building trust instead of eroding it, discounting less, forecasting more accurately, and, ultimately, leaving negotiating anxiety behind.
A simple framework applicable in every common business-to-business sales scenario for building trust and leaving negotiating anxiety behind.

Have you ever felt like learning to negotiate requires a...

Advance Praise

"Four Levers Negotiating is like replacing your hostage negotiation manual with a human one. It strips out the hostage-theatrics and hands you a framework built for today's messy, transparent, post-trust market where buyers talk, pricing leaks, and trust wins. Todd's last two books were required reading, and this one is no different. Or you can just keep offering "one-time discounts" that mysteriously reappear every quarter." 

– Matt Green, CRO, Sales Assembly

"This is the book on negotiation that your buyers want you to read. Todd brings such a refreshing, actionable point of view to one of the trickiest sales skills: negotiation. If you want to protect your margin, without losing your buyer's trust, read this today." 

– Jen Allen-Knuth, DemandJen

"Most negotiation advice is either outdated or straight-up manipulative. Four Levers Negotiating flips the script - finally giving sellers a practical way to win deals without selling their soul." 

– Jeff Rosset, CEO, Sales Assembly

"Four Levers Negotiating is a terrific foundation for sales negotiation and creates a clear, grounding framework for reps to be effective, consistent, and clear about how a customer can impact their cost of goods or service purchased. It also creates a shared language for sales reps and leaders and leads to a short hand of deal maturity and likelihood of close! Don't sleep on this one guys." 

– Richard Ortega, Chief Revenue Officer, accessiBe

"Four Levers Negotiating is like replacing your hostage negotiation manual with a human one. It strips out the hostage-theatrics and hands you a framework built for today's messy, transparent...


Available Editions

EDITION Hardcover
ISBN 9781637748404
PRICE $28.00 (USD)
PAGES 240

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