"With characteristic brilliance and deep humanity, Claude M. Steele once again transforms our understanding of the complexities of ethnic identities and their interactions in American life. . . . Churn is essential reading for anyone committed to fulfilling our country’s unfinished project: building a truly multiracial democracy."
-Henry Louis Gates Jr., Harvard University

"A pragmatically hopeful remedy for interpersonal tensions."
-Kirkus Reviews

Steele, a social psychologist and bestselling author of Whistling Vivaldi, delivers a captivating follow-up to that volume’s groundbreaking scholarship on the psychology of stereotypes.... Drawing on his own and others’ scholarship and a host of case studies, he makes a powerful argument for 'trust' as the fundamental missing element both to diversity efforts and in American society at large. The methods he recommends are built around instructive questioning and listening to others, and tend to propose offering practical, concrete assistance to others as a show of 'good faith'—or, as he pithily admonishes: 'Render real help.' It adds up to an elegant, concise, and moving suggestion that a little kindness would go a very long way."
-Publishers Weekly, starred review