No B.S. Guide to Maximum Referrals and Customer Retention
The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits
by Dan S. Kennedy; Shaun Buck
This title was previously available on NetGalley and is now archived.
Send NetGalley books directly to your Kindle or Kindle app
1
To read on a Kindle or Kindle app, please add kindle@netgalley.com as an approved email address to receive files in your Amazon account. Click here for step-by-step instructions.
2
Also find your Kindle email address within your Amazon account, and enter it here.
Pub Date Mar 15 2016 | Archive Date Apr 27 2016
Entrepreneur Media Inc. | Entrepreneur Press
Description
Business owners agree. The referred customer is far superior to the one brought in by cold advertising. Yet most business owners will invest more money to find new customers than getting referrals from current, happy customers.
Millionaire maker Dan S. Kennedy and customer retention expert Shaun Buck dare you to stop chasing new customers and keep an iron cage around the ones you already have. Kennedy and Buck present a systematic approach to help you keep, cultivate, and multiply customers so that your entire business grows more valuable and sustainable, and you replace income uncertainty with reliable income through retention and referrals.
Learn how to:
- Apply the #1 best retention strategy (hint: it’s exclusive)
- Catch customers before they leave you
- Grow each customer’s value (and have more power in the marketplace)
- Implement the three-step customer retention formula
- Use other people’s events to get more referrals
- Create your own Customer Multiplier System
- Calculate the math and cost behind customer retention
Discover the referral-getting, sales-increasing, battle-tested tactics designed to help you build a thriving business for the long-term.
A Note From the Publisher
Available Editions
| EDITION | Other Format |
| ISBN | 9781599185842 |
| PRICE | $24.99 (USD) |
Average rating from 1 member
Readers who liked this book also liked:
John Kotter; Holger Rathgeber
Business, Leadership, Finance, Nonfiction (Adult)