The Future Workplace Experience

“Meister and Mulcahy have done a fantastic job laying out a detailed road mapfor how organizations can construct and—more importantly—execute anoptimal future workplace experience that drives employee engagement andmaterially improves organizational outcomes. This book is required readingfor your entire HR team as well as senior business leaders as you explore howto expand the scope and impact of HR and in the process create a compellingexperience for both employees and customers.”—David AlmedaSVP, Chief People Officer, Kronos, Inc.
“The workspace is an opportunity for a company to have a visible manifestationof their culture. Meister and Mulcahy make the case that in order tocreate compelling experiences through the physical environment you needto reach into the hearts, minds and souls of your company’s talent. The FiveFunctions of Workspaces is not only the new outline for creating great engagingenvironments, it’s a call to action for designers and shapers of space tolisten to employees and create a place where they want to come to be a part ofa community, do their best work, and can have fun in the process.”—Bryan BertholdManaging Director of WorkplaceStrategy & Change Management,Cushman & Wakefield
“The Future Workplace Strategy & Change Management, Cushman &Wakefield engaging environments, it’s a call to action for designers and shapersof space to listen to employees and create a place where they want to come tobe a part of a community, helps us recognize we must infuse multi-generationalstrategies into our workforce practices throughout the entire employeelifecycle including talent acquisition, learning, development, engagement,and retention. Employees and create a place where they wanhensive roadmapthat is an invaluable tool and resource.”—Donna BonaparteVice President Human Resources, Babson College
“Engaging, practical, and insightful—Meister and Mulcahy have producedthe definitive how-to guide for successfully navigating the future world ofwork. For any leader, the message is clear—‘agility’ will be the essential determinant of future success. To produce results and engage others, future leadersmust be transparent, accountable, inclusive, and future focused.”—Dr. Simo n BoucherChief Executive, Irish Management Institute
“The pace of change in the business world is incredible, and having a road mapis needed. Meister and Mulcahy not only give organizations a tangible directionto follow; they capture the reality that the evolution of work affects all companies—not just the giant ones. Noting the importance of agility and activismfor the leaders of today and tomorrow was refreshing, on point, and necessary.”—Steve BrowneExecutive Director of HR, LaRosa’s, Inc.
“Meister and Mulcahy capture the craving the modern workforce has of anorganization and its leaders. Namely, to work in a transparent (honest), connected(team-oriented) and option-filled environment (personalization).Rule #3, Be an Agile Leader, captures the need of balancing transparency withenabling trust. Organizations which can rise successfully to this challenge,will end up with very engaged employees, indeed. Our mission as talent professionals has to be to drive the engagement agenda as well as flexibly motivatein an accelerated world.”—Gillian DavisHead of Global Talent Acquisition, Havas Media Group
“In an era of unprecedented change in how we live, learn, and work, Meister andMulcahy have documented the growing importance of investing in learning toincrease productivity and competitiveness in the global marketplace. You willwant to share this book with your entire learning and development team!”—Don DuquetteExecutive Vice President, GP Strategies
“In The Future Workplace Experience, Meister and Mulcahy paint a compellingpicture of navigating the trends that are reshaping the future work environment and redefining learning. This book challenges leaders to disrupttheir current learning models and create learning on-demand solutionsthat are dynamic, innovative, and personalized. In today’s highly competitiveglobal environment, creating a continuous learning environment is criticalfor attracting, retaining, and engaging your workforce.”—Shireen DonaldsonVice President Human Resources, Keysight Technologies
“‘Be an Agile Leader’ is a lesson all of us can and should understand.Increasingly, diverse experiences, skills, and points of view are simply the priceof admission to the executive table. Learning agility is a critical differentiatorthat separates the ‘ho-hum’ contributor from the ‘wow’ conversation leader.”—Chris Edmonds-WatersHead of Human Resources, SVB, Silicon Valley Bank
“The Future Workplace Experience is a must-read and a must-act for innovativeHR leaders and CEOs alike who are focused on developing people strategiesthat will attract and retain the talent required to lead their organizationsinto the future. Agile leaders who can both produce results and engage thenext generation of employees will be the key to our future workplaces—thebattle for talent will be one for the record books, and agile leaders will bethe champions. Meister and Mulcahy share invaluable insights from leadingorganizations that provide a road map for continually evolving the workplaceexperience through their 10 Rules to Navigate the Future Workplace.”—Steph anie FranklinVice President, Global Human Resource Business Partners, Nuance Communications
“Mobility and choice are the new change masters, and employees are in chargeof where and how they work. Meister and Mulcahy make the case that thetime is now to rethink the workspace to match the fluid demands of a globalworkforce. It’s not enough to read this book; you will want to act now to reimagineyour company’s approach to workplace and policy.”—Mark GilbreathCEO and Founder, LiquidSpace
“As work evolves away from the tangible elements of place, time and location,to the less tangible areas of identity, mindset and motivation, Meister andMulcahy do a remarkable job articulating a framework for leaders and organizationsto harness and succeed within this paradigm shift.”—Brian JonesVice President, Human Resources, American Eagle Outfitters
“Now that speed counts and organizations are flatter, Meister and Mulcahyillustrate the framework that is needed to provide great experiences and continuousdevelopment for leaders and teams of all sizes. This book is a valuableresource and reference point, as learning organizations need to adapt tothese rapid changes and partner with other functional areas to solve for theseubiquitous realities.”—Jay MooreGlobal Learning Leader, GE Crotonville
“The Future Workplace Experience is a necessary, compelling, and actionableplan for companies in any industry, of any size, at any point in their journeytoward creating a holistic experience for employees. The 10 Rules to Navigatethe Future Workplace address topics such as creating seamless experiencesbeyond the ‘trophy perks’ and adopting greater transparency among leaders.These are critical topics for both HR professionals and business leaders.”—Andrea NewmanDirector, HR Strategy Office, Intel
“I LOVE this book! Finally, a holistic perspective that reaches across the tableto beckon HR, real estate, and IT to come together and cocreate an authenticemployee experience, aligning the physical and virtual space with the cultureof an organization. Our workspace is the biggest billboard our organizationhas to communicate culture, and this book offers a road map on how to intentionallymake it come alive.”—Kate NorthVice President, Workplace Innovation,PlaceValue and Global Chair,Workplace Evolutionaries (WE)
“Meister and Mulcahy propose 10 Rules for Creating the Future WorkplaceExperience and I see these rules as imperative,to creating a best place to work.Rule #1: “Make the Workplace an Experience” is a powerful way to curatethe employee experience and ensure there is innovation, freedom, movement,and a commitment to well being in the workplace. For those who need tounderstand what employees want and expect, now and in the future, this bookis a must-read!”—Sandy RezendesChief Learning Officer at Citizens Financial Group, Inc.
“Meister and Mulcahy provide an illuminating vision of what’s next for theworkplace. The Future Workplace Experience highlights the need to reinventthe employee value proposition. This book presents a strong case for the adaptabilityrequired not only by the HR profession, but by the business world.”—Barbara RunyonVice President and Chief Human Resources Officer,La-Z-Boy Incorporated
“The valuable insights provided in The Future Workplace Experience arecoupled with practical guidance from practitioners who are already activelyengaged around the future of work. This book is a most valuable and insightfuladdition to the debate on this critical topic. It is destined to be seen as avaluable resource and reference work for business leaders, human resourcesprofessionals, academics, and students alike.”—Niall Saul, MSc, FCIPDVP Organisational Capability and People, Asavie Technologies
“Meister and Mulcahy’s research has clearly identified a road map to helporganizations to develop an agile workplace that is able to anticipate, adapt,and act to leverage marketplace changes. Their 10 Rules for Navigating theFuture Workplace have tremendous implications for the HR function to be amajor force for driving and enabling the execution of organizational strategy.—Kelly SavageChief Human Resources Officer, Amway
“The Future Workplace Experience is much more than a research tome onfuture workplace trends. It is a compelling synthesis of original research,real-world case studies, and practical tools, The Future Workplace Experienceis really a roadmap for navigating the 21st century world of uncertainty, exponentialchange, and disruption that business and HR leaders face today. Readthis book and you will learn how to be a workplace activist and make thechange happen in your organization.”—Eric SeversonNational Advisory Council onInnovation & Entrepreneurship,Former Co-CHRO, Gap Inc.
“Right from the initial vivid description of a futuristic workday, The FutureWorkplace Experience paints a striking picture of changes that organizationsface. The authors’ call for urgent action is timely and their advice welcome.Their principles of ‘Agile Leadership’ capture the essence of leadership neededin the digital era. The 10 rules and insightful case studies will provide you witha clear framework to succeed in the rapidly transforming world we face. Thisis a much needed book!”—Dr. Vish al ShahVice President, Leadership & People Sciences,Wipro Technologies
“Leaders responsible for developing talent in their organizations are grapplingwith new ways to do learning which is on demand, engaging, and alignedand Senior Vice President, Comcastto the strategic business priorities of the company. The Future WorkplaceExperience argues the time is now to reimagine learning and embed ongoingdevelopment into each employee’s experience at work.”—Martha Soehren, PhDChief Talent Development Officer