Dynamic Communication by business communication expert Jill Schiefelbein. Successful communication is not measured by your lack of umms or your style, it is measured by the actions and results that are generated.
She shares a website for the book that contains full length interviews with different companies.
“Confidence is your best designer. You cannot get a better piece of clothing more suiteable than confidence”
Your first words and how you close a conversation. How did you make them feel when you left.
Everyone wants fast results but it is actually the micro actions of building a relationship and engagement that leads to trust and to a purchase. These micro actions can be giving away something.
“Action plus purpose drives awareness. Awareness leads to engagement. Engagement leads to results.”
I recommend this book. Jill provides actionable steps to help with communication. The book is easy to read with short chapters and you can skip to specific sections you want to focus on.

Either you want to sell or buy, build up a company or beat the competition, communication is extremely important, and it means more than easily selling your talking point to a wider audience. From practical tips to complicated strategic moves, this book is offering, through a wide range of examples, a comprehensive perspective of the tremendous role of communication in the everyday life of a business. I've found sometimes the writing a bit too didactic and technical, therefore it can be more appealing to sophisticated communication specialists than to the everyday curious reader, but otherwise it has very valuable information and tips that I can't wait to use for my own communication planning and consulting.

Very helpful read and enjoyable. I have just started to read these types of books and this was a great starter! Highly recommend to anyone!