The One Percent Edge
Small Changes That Guarantee Relevance and Build Sustainable Success
by Susan Solovic
This title was previously available on NetGalley and is now archived.
Pub Date 22 Feb 2018 | Archive Date 20 Mar 2018
AMACOM Books, AMACOM
Want to stay competitive? Keep evolving.
Solid profits, a strong brand, steady customers—all of these can vanish when market shifts disrupt business as usual. So how do you keep from losing ground? How do you stay a step ahead of competitors?
The solution is surprisingly straightforward: innovate tweak by tweak. By making incremental adjustments to every aspect of the business—marketing, customer service, finances, products, people—then repeating the process, fixing weaknesses and spotting opportunities becomes a winning habit.
Entrepreneur Susan Solovic, an expert in business survival tactics, explains how to continually grow, improve, and move the business forward. With hundreds of strategies, examples, and a six-step process, The One-Percent Edge explains how to:
Put energy into profitable areas and trim dead weight • Raise prices by selling value instead of things • Access new markets by adapting products or services • Hire the right team players • Turn customers into brand ambassadors • Find your own niche and avoid imitating • And more
When change happens swiftly and often, even successful brands are vulnerable. Businesses with the edge are constantly evolving . . . and pulling ahead of the pack.
Available on NetGalley
Average rating from 1 member
A good handbook of leading business practices. Concise explanations for current knowledge on leadership, customer, products, people, marketing, processes and financing. are provided with many well-known examples. However, innovation is not dealt in great detail, which is one of the drawbacks of this book. For example how "listen to customers" play with innovation, is only fleetingly explained.