Be The Best Part of Their Day
Supercharging Communication with Values-Driven Leadership
by David L. Schreiner Ph.D.
Narrated by John Malone
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Pub Date Jan 16 2024 | Archive Date Jan 16 2024
Advantage Media Group | Advantage Books
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Description
What’s the “secret sauce” to Supercharged Communications? Can it be quantified? Can it be taught? More than that, as a leader, who are you? What are the values you project―not just in the workplace but 24/7?
David Schreiner, Ph.D., spent years researching and speaking to executives and people in large organizations across the country to try to discover just that. The good news is he uncovered three essential elements to communication:
- Engage and connect at a personal level.
- Engage with intent through various mediums.
- Be mission-focused through united leadership.
He also pinpointed fifteen effective strategies―principles and concepts you could begin to apply to your organization today. He created a platform of Supercharged Communications he could use as a CEO in the healthcare industry―but that could be applied no matter the sector, no matter the circumstances.
Utilizing the technique of Appreciative Inquiry―and a real and personal desire to connect with others, David Schreiner has embraced authentic leadership and distilled its best practices. Research-based and actionable, Schreiner invites the reader on a personal journey to get at the very heart of their organization―and the communications principles that can ensure readers are the best part of the day for the people they encounter.
Advance Praise
"Dr. Schreiner’s Be the Best Part of Their Day masterfully presents a case for the role of positivity, appreciation, and values in effective leadership. He offers practical strategies and concrete examples, demonstrating the impact of aligning your communication and leadership with core values. This book is a beacon of hope, illuminating a path to success that is both effective and deeply meaningful."
― HUBERT JOLY, Former Best Buy CEO, Senior Lecturer, Harvard Business School, Author of The Heart of Business
"Every day, I see how positive communication energizes people, from sharing bright spots, to storytelling, to just saying thank you. David Schreiner gets it. Be the Best Part of Their Day is a powerful statement on looking at the world through the lens of what’s right rather than what’s wrong. Right from his book’s title, Schreiner reminds us of the difference we can make in people’s lives when we choose to approach them with a mindset of abundance, appreciation, and love. I am grateful for David, his message, and his sincere desire to make healthcare better."
― QUINT STUDER, Author of The Calling: Why Healthcare Is So Special
"David Schreiner successfully uses Appreciative Inquiry to effect robust communications in supporting the “how” of individual, team, and organizational change. This is an essential addition to any manager’s tool kit. An essential book to read and, more importantly, to follow!"
― LEONARD SCHLESINGER, Baker Foundation Professor, Harvard Business School
"Read this book. It will be the best part of your day. Based on solid research and decades of experience as an industry-leading healthcare system CEO, Dave Schreiner’s insights will fill you with joy, lift your leadership, and guide you in building an organizational culture in which people flourish and high performance becomes the norm. If you are a values-driven leader and want to supercharge your communication, this book is an essential read."
― JIM LUDEMA, PHD, Dean, School of Business, Calvin University
"Be the Best Part of Their Day is a trusted blueprint that any leader should embrace in learning to communicate and relate with their teams. Truly an outstanding read. Dr. Schreiner lays out the playbook, packed with real-world examples, that will help anyone in leadership, professionally and personally!"
― HAYS WALDROP, Founder, Institute for Healthcare Executives and Suppliers, Franklin, TN
"Comprehensive leadership is theory + practice. Dave Schreiner has created a research-based look at leadership, balanced with his own unique executive perspective. Insights into appreciative inquiry, leadership theory, and effective communications are combined, so that the reader is better informed on how to create a culture of inclusion and caring."
― CHRIS WESTFALL, Author of Leadership Language and Easier, US National Elevator Pitch Champion
"This book is a gem. David Schreiner has produced a book that every leader needs to read. As a result of his research and as a practicing CEO, David has identified clear differences between highly successful leaders and less successful leaders. The differences can be easily implemented, so this book is inspiring and extraordinarily useful for anyone who engages in leadership roles."
― KIM CAMERON, William Russell Kelly Professor Emeritus of Management & Organizations, Ross School of Business Professor Emeritus of Higher Education School of Education, University of Michigan
Featured Reviews
LaShanda C, Reviewer
Wow, this book is an absolute gem! It truly resonated with me as it skillfully guided me
through navigating the intricacies of workplace interactions, whether with coworkers or
customers. The author, a seasoned CEO at a hospital, generously shared a wealth of personal
experiences and invaluable tips on effective management. His emphasis on treating everyone
with respect and fostering a positive communication style left a lasting impression. Having
enjoyed the audiobook, you can clearly hear his passion for this topic.
Wholeheartedly embracing the notion that kindness and respect create a positive ripple effect,
I found this book to be more than just a guide—it's a beacon illuminating the transformative
power of positivity in the professional realm. Consistently, I strive to treat others with the
same kindness I wish to receive.
I enthusiastically recommend this book to anyone seeking insights on creating a positive work
environment. It's not just an easy read; it's a swift journey to the heart of impactful workplace
dynamics.
A huge thanks to NetGalley for generously providing me with an advanced copy of the
audiobook in exchange for my honest review.
Anita P, Reviewer
Thank you to NetGalley and the publisher for the audio ARC of Be the Best Part of Their Day.
This book should be required reading for anyone who runs a company, manages others, or has contact with the public in any form! These concepts are a class in Positive Human Interaction 101.
The author is the CEO of a hospital and writes from that perspective, but the basic principles he outlines can be applied to any industry. My biggest takeaways from this book were: view everyone in the company as important and treat them as such, be authentic, and be transparent. All of these seem fairly basic and straightforward, but are often overlooked or disregarded, especially by managerial or C-suite level employees. The author lays out why these concepts are an important foundation of good communication (he brands it as "super charged communication"), how they contribute to a positive work environment, proof that they work, and the science behind why they work.
Remember the old saying "it's nice to be important, but it's more important to be nice"? This book is an in-depth look at the truth to that statement and how it can become a culture at your company.
As I said before, I would recommend this book in paper or electronic form. I would recommend the audiobook only if you can ignore the fact that the narrator sounds like he has a cold.
Lisa D, Reviewer
I'm not sure if I feel like this is really new material, but it's all solid, the anecdotes are clear, and the presentation is good. It's a good perspective, though, to decide to keep track of your mission, evaluate what you're doing, and be the best part of their day.
The one new thing for me was at the end, using AI to improve communications. There are some ways you can make everyone's life easier by using AI for things you don't want to waste people on, and you should never use AI when you need a human connection, which is going to happen a lot.
Thanks to NetGalley for letting me listen to this
Educator 1302920
This is a great collection of stories and tips for anyone in a leadership role, or aspiring to leadership. The author provides great tips and tools for increasing connection with others, building trust, leveraging talent and engaging employees in a genuine manner with connection to mission and purpose.
Thank you to NetGalley and the publisher for the opportunity to listen to this audiobook.
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