Managing Organizational Change

A Practical Toolkit for Leaders

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Pub Date May 28 2014 | Archive Date Oct 16 2014

Description

With new technology, global markets and increased regulation, the pace and complexity of change is increasing, making it harder for organizations to maintain a competitive advantage. With the constant scrutiny on investments, it is imperative to learn how to easily and reliably deliver the benefits organizations need.

Centered around the author's Cycle of Change Model, Managing Organizational Change encourages readers to reflect on their current situation and use the tools and templates to assess whether their organizations are ready to embark on organization change. It looks at what traits organizations need to have in order to change -- culture, capacity, commitment, capability -- as well as what organizations have to do to be successful -- direct, drive, deliver, prepare, propagate and profit. It explains which type of resources are needed in order to achieve long term change, which tasks, roles and activities need to be in place, and crucially, how to lead during a time of great unease.

Featuring case studies, reflection questions, checklists, action planning and summaries, this book brings together all the different roles and functions within an organization that a leader has to manage effectively in order to bring about successful and sustainable organizational change.

With new technology, global markets and increased regulation, the pace and complexity of change is increasing, making it harder for organizations to maintain a competitive advantage. With the...


Advance Praise

“Having a great strategy is only one element in gaining a competitive advantage. Understanding how to manage the resulting change into your company is equally important. These truly practical tools will help experienced leaders looking for ideas to jump start their change initiatives and those starting to build change capability for the first time. In the same way that other landmark books have turned out to be a timeless resource for managers, this book will become the guide for leaders to assess and build change capability in their organizations.” --Caroline Perkins, President, Change Management Institute

“They say a picture paints a thousand words. Well this book has both. It is professional, sophisticated yet practical and easy to follow and understand. Change is about action. Not careless, reckless, thoughtless action but coordinated, well-orchestrated well-led plans. This book will help any leader or aspiring leader become a successful change agent.
Charles Darwin said… ‘It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.’ The same can be said about businesses or teams. Helen’s book will help ensure you and your team SURVIVE!” --Pat Meyer, CEO, ICNet International

“This book is easy to read, presenting clear practical application grounded on sound theoretical perspectives. It is thought provoking and fully engages the reader whether novice or expert. It is equally well placed to support practical implementation or academic study.” --Dr Alan R Dowler PhD BSc MBPsS, Senior Lecturer, Cardiff School of Social Sciences, Cardiff University

“This book is an essential guide to navigating the complex and challenging subject of organizational change. Managing Organizational Change is a no nonsense approach that challenges leaders to think through what it takes to change their business; to anticipate and drive beyond the lip service to change that change managers often encounter. It provides a clear and easy to follow framework, richly illustrated by case studies and examples that guides you through the organizational change process.”
--Ira Blake, author of Project Managing Change, co-lead of the Change Management Institute UK


“Managing change is the Holy Grail for every organization. The path to successfully managing the benefits is all too often skewed by the people factor. Helen Campbell simplifies the complexity of managing change. Based on her years of experience she provides a practical and easy to apply approach and set of tools for tackling organizational change, including its traps of which the most diverse and difficult is the issue of managing the people involved or affected by change, all the while keeping an eye on a successful and profitable project outcome, moving the organisation forward.” --Dr Janet V Cole, PhD, Principal Lecturer, Field Leader for Computing Studies, Kingston University

“This book is a ‘must read’ for anyone seeking to avoid the common pitfalls that cause so many organizational changes to fail, as it brings much needed clarity and structure to this subject.” --Simon Ewin, Business Director, Chartered IT Professional, Telecommunications company

“An excellent read! A simple and powerful collection of practical and pragmatic frameworks that will help managers and leaders successfully implement change.” --Suzanne Murray-Prior, Director, Change Management, Large consulting firm

“This is a really top-notch read. It is great that it starts by making the proposition that the business of change management needs to make a change itself – as the history of unsuccessful change programs is not a pretty one. The book is also very effective in developing a case and a roadmap for change that will resonate at the C-level because it makes the compelling connection between effective change and the return to the company’s shareholders.” --Paul Kell, Chairman, KickStart Thailand

“Helen’s book is one of those rare times that a successful practitioner finds time to share their tips and techniques on how to manage organisational change well. It answers all those nagging doubts – that anyone has who has either initiated or been on the receiving end of change – as to ‘whether there is a better way?’. It does so clearly, honestly and with that hard-to-find blend of pragmatism and theoretical strength.” --Amanda Morgan, General Manager, Financial Services, ASX 100 company

“Having a great strategy is only one element in gaining a competitive advantage. Understanding how to manage the resulting change into your company is equally important. These truly practical...


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ISBN 9780749470838
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Featured Reviews

A critical area of competitive advantage nowadays is the ability of organizations to lead rather than follow changes in the market and this means having the ability to roll out the right changes quickly and reliably in a way that delivers a return on investment for the organization, according to Helen Campbell in her book Managing Organizational Change: A Practical Toolkit for Leaders. What most organizations haven’t yet managed to do is build the capability to respond reliably to needs for change, let alone stay ahead of them.

The author’s model for organizational change is built around a Cycle of Change, which includes the following steps:

Direct: The direction, destination and path of the proposed change need to be clearly articulated Drive: There needs to be sufficient energy and momentum applied for the change to succeed Deliver: Success depends on delivering the right solution, on time and on budget Prepare: Everything that needs to be in place to support a change must be ready Propagate: Changes need to be made to stick, and fixes applied where required Profit: Benefits of the change need to be articulated, measured, and kept visible throughout the change process

For each of the steps, the author outlines ten possible traps and ten ideas for achieving success. In my opinion this book is more useful as a reference into which you can dip to find ideas about a particular topic rather than as a story for reading from start to finish. There are numerous brief case studies, but they appear to be fictional or to have their names and facts altered, because I have been unable to find any of the mentioned organizations in real life.

The best-known book on organizational change is probably John Kotter’s Leading Change, and an Appendix of the current book shows how the steps in the author’s Cycle of Change map to Kotter’s eight steps. While Kotter’s book is a concise outline of the change management process, the current book is more a compendium of ideas about things which can make changes fail or succeed.

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