Sprinkles

Creating Awesome Experiences Through Innovative Service

This title was previously available on NetGalley and is now archived.
Buy on Amazon Buy on BN.com Buy on Bookshop.org
*This page contains affiliate links, so we may earn a small commission when you make a purchase through links on our site at no additional cost to you.
Send NetGalley books directly to your Kindle or Kindle app

1
To read on a Kindle or Kindle app, please add kindle@netgalley.com as an approved email address to receive files in your Amazon account. Click here for step-by-step instructions.
2
Also find your Kindle email address within your Amazon account, and enter it here.
Pub Date Feb 10 2015 | Archive Date Mar 27 2015
Greenleaf Book Group | Greenleaf Book Group Press

Description

What makes a great cookie or cupcake special? Sprinkles!! Elevate your service from value-added to value-unique with Sprinkles, by bestselling author Chip R. Bell. This amazing little book is full of compelling stories, breathtaking insights, and super-cool techniques that will provide you with the perfect recipe for how to attract and retain the loyalty of today's picky, fickle, and vocal customers.

What makes a great cookie or cupcake special? Sprinkles!! Elevate your service from value-added to value-unique with Sprinkles, by bestselling author Chip R. Bell. This amazing little book is full of...


Advance Praise

"Chip Bell understands the importance of gaining trust while running a customer-centric business, and shares the secrets to success." -Herve Humler, President & Chief Operations Officer, The Ritz-Carlton Hotel Company, L.L.C.

"Luxury brands require luxury service. Sprinkles is a delightful treasure for all who care about taking service to a pinnacle level." -Doug Kindy, President, Lucchese Boot Company

"Chip Bell's Sprinkles provides five-star concepts for serving the kind of experience that gets five-star reviews from customers." -Joe Essa, President, Wolfgang Puck Worldwide

"Chip Bell's insightful book will light up your life, fire up your customer service, and rev up your bottom-line. If you're interested in delivering story-making service, read Sprinkles." -Ron Wallace, Former President, UPS International

"Chip Bell has delivered a magnificent encore. Sprinkles is chock-full of his signature stories mixed with practical guidance. -Mark Pizzi, President, Nationwide Insurance

"Sprinkles will bring infectious joy to all who read it and powerful results to all who apply it." -Tariq Farid, Founder and CEO, Edible Arrangements.

"Sprinkles will elevate the passion of everyone who reads it and the success of every organization that practices it." -Michael Depatie, President and CEO, Kimpton Hotels and Restaurants

"Chip Bell understands the importance of gaining trust while running a customer-centric business, and shares the secrets to success." -Herve Humler, President & Chief Operations Officer, The...


Available Editions

EDITION Hardcover
ISBN 9781626341753
PRICE $15.95 (USD)

Average rating from 10 members


Featured Reviews

Pretty easy, common sense customer service advice that puts customer service over the top. Well written and easy to understand as well as to implement. Pass the Sprinkles Please!

Was this review helpful?

Readers who liked this book also liked: