"Chip Bell understands the importance of gaining trust while running a customer-centric business, and shares the secrets to success." -Herve Humler, President & Chief Operations Officer, The Ritz-Carlton Hotel Company, L.L.C.

"Luxury brands require luxury service. Sprinkles is a delightful treasure for all who care about taking service to a pinnacle level." -Doug Kindy, President, Lucchese Boot Company

"Chip Bell's Sprinkles provides five-star concepts for serving the kind of experience that gets five-star reviews from customers." -Joe Essa, President, Wolfgang Puck Worldwide

"Chip Bell's insightful book will light up your life, fire up your customer service, and rev up your bottom-line. If you're interested in delivering story-making service, read Sprinkles." -Ron Wallace, Former President, UPS International

"Chip Bell has delivered a magnificent encore. Sprinkles is chock-full of his signature stories mixed with practical guidance. -Mark Pizzi, President, Nationwide Insurance

"Sprinkles will bring infectious joy to all who read it and powerful results to all who apply it." -Tariq Farid, Founder and CEO, Edible Arrangements.

"Sprinkles will elevate the passion of everyone who reads it and the success of every organization that practices it." -Michael Depatie, President and CEO, Kimpton Hotels and Restaurants