“Michele Herlein's Cultural Excellence is an insightful exploration of corporate culture from an expert who has been in the trenches, building great workplaces. Blending theory with real-world applications, Michele’s expertise helps leaders understand how a strong culture can drive employee engagement, innovation, and customer satisfaction. Full of practical strategies for anyone seeking to foster an environment where teams and people thrive, this is a must read!”

― Adrian Gostick

New York Times best-selling author of All In

“Michele Herlein masterfully lays out the framework in Cultural Excellence for any C-suite leader and their team to structurally transform their culture. I personally witnessed this process firsthand in two organizations that needed a reboot. If you want to change your culture, and you don’t know where to start, this book will make that first step a bit easier.”

― Scott Damon

CEO, Bridgestone West (Americas & EMEA); Group President, Bridgestone Americas

“As one very successful CEO said, ‘Culture isn’t part of the game. It is the game.’ I know this to be true from my experience as the CEO of Bridgestone Americas. With Michele’s counsel and advice, we dramatically changed the organization’s culture and with it the company’s performance. Now Michele shares her knowledge and experience in this insightful book. She not only explains the importance of a positive, constructive culture, but how to achieve it. This is a must read for executives and leaders.”

― Gary Garfield

Chairman, president, and CEO, Bridgestone Americas, Inc. (retired)

“Through engaging narratives and actionable strategies, Michele Herlein’s Cultural Excellence proves that developing a strong, positive culture is crucial for any business seeking to excel in today’s competitive landscape. This book is vital for leaders dedicated to fostering workplaces where people―and profits―can thrive together.”

― Bree Pattillo

Owner and CEO, Pattillo Construction Corporation

"Michele Herlein's Cultural Excellence is a crucial primer for future CEOs on the power and influence of organizational culture. Herlein shows how a strong culture can drive shareholder value, increase customer satisfaction, and enhance operational effectiveness. This book is a must read for leaders ready to cultivate a culture that fuels sustained success and organizational excellence.”

― Marty Carver

Former CEO and chairman, Bandag, Inc.

“This book doesn’t just define what great culture is and why it’s so important. Michele gives real-life examples from her own experiences as well as from other leaders to illustrate what specific actions you can take to create a road map for the culture you want to build. If having a great culture really matters to you as a leader―and it should―I would highly recommend this book.”

― Rodney Chester

CEO and board chair, Gresham Smith